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United States | English |
Unified CommunicationsHyperconnectivity is here -- affecting the way we communicate. This phenomenon creates both challenges and opportunities ... Opportunites to simplify and manage communications, and cut through the complexity of multiple devices. There is an answer: Unified Communications from Nortel. Nortel offers unified communications solutions that help remove the barriers between voice, email, conferencing, video and instant messaging. For the hyperconnected enterprise, this means reduced time to decision, increase productivity and the ability to provide a simple and consistent user experience across all types of communications. 
Why do I need it?What does unified communications mean to me? Today, there are just too many lines of communication. And all of these communications technologies are largely unaware of one another. So instead of getting one message on your voicemail, you receive a voicemail, an e-mail, and an IM from one person trying to reach you at the office ... when you had your mobile phone with you all along. With Nortel's expertise and experience in delivering unified communications, you can cut through the complexity of multiple devices and application platforms to simplify communications for your staff. You can help streamline your business processes by eliminating the delays caused by the time it takes to track down the right people and information. According to Sage Research, employees at organizations using unified communication clients with their IP communications platform save a full 32 minutes a day on average by being able to reach other coworkers on the first attempt. In addition, the average employee using unified messaging saves 43 minutes per day from being able to manage all emails, voicemails and faxes from a single inbox. As a result, you can accelerate decision- making while simultaneously cutting costs to deliver real business value. Internally, Nortel has implemented unified communications and realized over $12 million in annual savings with a 10-month return on investment. Specifically using the Nortel Multimedia Communication Server 5100, we have seen a $5 million per year cost avoidance for audio conferencing, with further travel savings realized from the solution's video conferencing services. 
How do I do it?How can Nortel Unified Communications improve my business? Nortel's comprehensive Unified Communications portfolio provides an end-to-end solution that includes multimedia applications, voice, video, telephony applications and a complete data and security infrastructure with a variety of deployment models: from enterprise CPE to carrier-hosted solutions, or a hybrid of these offerings. Nortel can also provide a full range of Unified Communications Services that can accelerate and expedite all stages of a unified communications deployment. Nortel is delivering unified communications to customers that meet their needs, in their environment while leveraging current systems and processes. Through Nortel's alliances with world-class enterprise software developers (Microsoft with our Innovative Communications Alliance, Nortel - IBM Alliance and others), Nortel is delivering unified communications with value propositions that offer significant benefits to customers. Organizations also need a data infrastructure at the foundation that ensures the highest quality of experience for end users. Hyperconnected enterprises will expect and demand an always-on, true broadband experience that is personalized, portable and secure — Nortel's Business Optimized Networking data strategy — delivers on all these critical requirements while also helping enterprises reign in cost and complexity through simplified solution design and deployment.
What do I need?What do I need to make unified communications a reality? The principle behind unified communications is simple: provide end users with the means to choose how, when and where to be reached -- and to access key data -- instantly. Application Aware Networks: Converged applications increase employee productivity and your bottom line require a resilient, secure and intelligent network. Check out these products to learn more:
Business Grade Telephony: Manage the strategic transformation of your network at a pace that maximizes the return on current communications assets and eliminates business disruption. Check out these products to learn more
IP Phones & Clients: Nortel IP Phones & Clients support a comprehensive suite of telephony features and applications with solutions designed to meet varying communication needs from small-to-large. Check out these products to learn more:
Applications: Improve your employees productivity and stay connected with customers and business affiliates, while reducing operating expenses. Check out these products to learn more:
Security: Protect against Denial of Service attacks and other security threats with the Secure Multimedia Controller 2450. Services: Unified Communications services provide a portfolio of service offerings to deliver complete communications - messaging, voice, and video - across applications and devices any time, any where. Carrier-Hosted Solutions: Nortel's IMS-ready carrier grade softswitch supports a wide range of signaling, transport and control protocols including both MGCP and SIP for line gateways.
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