What Our Customers Are Saying
SMB Solutions Case Studies
Apex AV Rentals
"(The BCM50) brings us functionality that we really needed. It allows me to manage my voice mail much more efficiently. Instead of our customers getting a recording, and getting the same message whether it's an emergency or not, they can get their call forwarded appropriately. They don't have to hang up and call again; they have the option to connect directly."- Steve Read, President, Apex AV Rentals
Benz Travel 
"The BCM has made a crucial contribution to our expansion, allowing us to grow the company extremely cost-effectively. What's more, we're now able to provide an enhanced quality of service to our customers."Satwinder Singh, General Manager, Benz Travel
Blaze Acumen 
"We're extremely happy with our new infrastructure. In terms of flexibility and efficiency, it's been exceptional. And at client meetings and presentations, we're saving a significant amount of time by not having to deal with cabling and phone line connections."- Brett Jackson, Associate Director, Blaze Acumen
Greater Shankill Partnership 
"The Nortel solution was an incredibly simple one to implement, but the benefits for this organisation have already been staggering. We are set to reduce operational expenditure and increase mobility - factors that will help us to work even better for the people we serve."- Gary Edwards, Financial Controller, Greater Shankil Partnership
Hancock Lumber 
"One of the greatest benefits we see right now is that our employees can dial directly into our central location using the voice over IP network, which of course saves us money. We used to have several hundred dollars a month in in-state long distance phone calls from one location to another, with a point-to-point connection that's gone away. There's a real return on this solution."- Kevin Murphy, IT team manager, Hancock Lumber
Metro Chrysler Dodge Jeep "We began to realize the power of communications technology last year when we installed Nortel's Business Communications Manager. It delivers big-system features and capabilities at affordable, small-business owner pricing. We are now using a complete SMB system from Nortel to deliver a superior service experience for our customers." - Jim Pears, President, Metro Chrysler Dodge Jeep
Mornington Peninsula Real Estate 
"To my knowledge, we are the only real estate group in Victoria that has gone this far down the road with building a shared network and the results are extremely positive."- Steven Oates, Director, MPRE
On Hold Marketing 
"Nortel's Business Communications Manager 50 is the ultimate answer for a small business like ours in that we seek big business features such as call center, unified messaging and VoIP telecommuting solutions at pricing levels that easily justify their deployment. Here at On Hold Marketing, we are able to use our Business Communications Manager 50 voice mail and call center features to professionally demonstrate our auto-attendant prompting, recorded announcements and on hold messaging solutions. All of this in one well integrated package."- Rich Moncure, President, On Hold Marketing
T.A. Brannon Steel 
"A key consideration for me is that Nortel is a one-stop shop. I have all Nortel products...I have terrific support."- Glenn De Dieu, Operations Manager, T.A. Brannon Steel
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