Small & Medium Business
Realize the benefits of combining data and telephony networks — with a complete converged solution from a single vendor. All under the umbrella of a simplified, common management system. Nortel's Small Medium Business portfolio provides flexible and reliable communication solutions targeting 5-500+ users. Choose a simple and cost effective solution that recognizes your unique business needs. Designed specifically for Small and Medium Businesses, Nortel's solutions offer a path to the future; by working with investments you have already made — as well as growing and adapting with your changing business needs.
- Latest News
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- Latest Nortel Software Release Offers SMBs New Levels of Simplicity and Unified Communications
- Nortel Obtains U.S. and Canadian Court Approvals for Sale Agreements with Avaya for Enterprise Solutions Business
- Nortel Selects Avaya as Successful Bidder for Enterprise Solutions Business
- KCOM Completes World’s First Trial of Nortel Contact Center 7.0 Integrated with Microsoft Office Communications Server
- Nortel To Sell Enterprise Solutions Business
- Podcasts
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Nortel sets the bar where it needs to be, providing state of the art technology at an affordable price over the competition.
Download the Podcast - Tools & Demos
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Business has changed. Learn how BCM450 and BCM50 can cost effectively move your business to unified communications.
Read the e-book
This innovative multimedia demo showcases Nortel's SMB Solutions and why 'My Business' is good for your business.
Watch the Demo
How can you evolve your network? Get ready for the future by enabling VoIP today.
Learn how - Video
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Learn how Nortel provides big company solutions for small and medium sized businesses - in surprisingly small boxes.- Promotions
Get a free Business Ethernet Switch (BES) 1020 when you purchase a new Business Communications Manager (BCM) 450 system.
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Enriching life with simple communication solutions that enhance the end-user experience, revolutionize the way we communicate and simplify the deployment of advanced services into the market.
Learn more- Events
Join us at VoiceCon to find solutions to your critical business issues.
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Learn how to transform your business by taking advantage of expert services and best-in-class solutions.
Register NowCustomer Spotlight
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Nortel's cost-effective virtual contact centre solution, based on Business Communications Manager, has enabled this ambitious travel agency to develop an international operation with minimum risk whilst improving customer service levels.
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Buca di Beppo deployed a Nortel VoIP (Voice over Internet Protocol) and Call Center solution saving an average of $300-$400 per month, per location on communications costs.
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By introducing an IP telephony solution with contact centre functionality, based on the Business Communications Manager, a housing association in Cornwall can now provide improved service to the community at a lower operational cost.
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This heavy equipment manufacturer updated its mobile voice system with a Nortel Digital Mobility deployment, and in the process, now also enjoys a fully converged Nortel solution featuring the Business Communications Manager 400.

