IP telephony solutions require careful planning, regardless of your time line and strategy. Use the complementary operational guides below as tools to help you address core convergence issues.
IP Telephony: Project Definition Guide
This guide steps you through the process of identifying and documenting key requirements, including applications and clients, network infrastructure, management tools and security.
IP Telephony: Network Evaluation and Risk Assessment Guide
Understand requirements for successfully transitioning to the enhanced capabilities of a converged network. Evaluate your current infrastructure's capabilities and assess the potential impact of a converged network.
IP Telephony: Deployment and Implementation
Establish standard procedures independent of the type of implementation planned. Get the guidance you need to establish metrics, validate and test your designs, develop a pilot program and implement production.
