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<copyright>Nortel - 2006</copyright>
<pubDate>Wed, 09 Jul 2008 11:35:00 GMT</pubDate>
<lastBuildDate>Wed, 09 Jul 2008 11:35:00 GMT</lastBuildDate>
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  <title>Nortel Technical Support</title>
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<item>
<title>Where to find Technical Configuration Guides</title>
<link>http://www.nortel.com/support/news/news20080523.html</link>
<description></description>
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<pubDate>Thu, 29 May 2008 11:14:38 GMT</pubDate>
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<item>
<title>Technical Support Newsletter - May 2008</title>
<link>http://www.nortel.com/support/news/news080501.html</link>
<description></description>
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<pubDate>Thu, 08 May 2008 06:52:07 GMT</pubDate>
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<item>
<title>Technical Support Newsletter - March 2008</title>
<link>http://www.nortel.com/support/news/news080301.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news080301.html</guid>
<pubDate>Wed, 05 Mar 2008 08:27:18 GMT</pubDate>
</item>
<item>
<title>Retired Content State for Technical Documentation</title>
<link>http://www.nortel.com/support/news/news080124.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news080124.html</guid>
<pubDate>Fri, 25 Jan 2008 08:09:37 GMT</pubDate>
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<item>
<title>Technical Support Newsletter - January 2008</title>
<link>http://www.nortel.com/support/news/news071212.html</link>
<description></description>
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<pubDate>Fri, 04 Jan 2008 10:18:03 GMT</pubDate>
</item>
<item>
<title>Knowledge and Solution Engine (KaSE) Back Button Issue Corrected</title>
<link>http://www.nortel.com/support/news/news071116.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news071116.html</guid>
<pubDate>Sun, 18 Nov 2007 07:06:46 GMT</pubDate>
</item>
<item>
<title>Helmsman CD Application &amp; Adobe Compatibilities</title>
<link>http://www.nortel.com/support/news/news071015.html</link>
<description></description>
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<pubDate>Mon, 15 Oct 2007 20:13:45 GMT</pubDate>
</item>
<item>
<title>Enterprise Document Numbering Guide Updated (09/2007)</title>
<link>http://www.nortel.com/support/news/news070904.html</link>
<description></description>
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<pubDate>Wed, 05 Sep 2007 01:23:46 GMT</pubDate>
</item>
<item>
<title>Enterprise Networks Life Cycle Management Practice v3.3 Released</title>
<link>http://www.nortel.com/support/news/news070803.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news070803.html</guid>
<pubDate>Wed, 08 Aug 2007 14:52:03 GMT</pubDate>
</item>
<item>
<title>eSupport Newsletter, Vol 4 - August 2007</title>
<link>http://www.nortel.com/support/news/news070801.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news070801.html</guid>
<pubDate>Wed, 08 Aug 2007 14:51:53 GMT</pubDate>
</item>
<item>
<title>Maximizing the Benefits of Technical Documentation Delivery - Online and CD/DVD</title>
<link>http://support.nortel.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070622</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070622</guid>
<pubDate>Fri, 22 Jun 2007 15:43:53 GMT</pubDate>
</item>
<item>
<title>A New Look for Technical Support</title>
<link>http://support.nortel.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070614</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070614</guid>
<pubDate>Fri, 15 Jun 2007 05:31:22 GMT</pubDate>
</item>
<item>
<title>eSupport Newsletter, Vol 3 - June 2007</title>
<link>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070606</link>
<description></description>
<guid>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070606</guid>
<pubDate>Wed, 06 Jun 2007 17:07:11 GMT</pubDate>
</item>
<item>
<title>Now Available - Corrective Content Information Tool</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=18461</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=18461</guid>
<pubDate>Thu, 05 Apr 2007 19:06:15 GMT</pubDate>
</item>
<item>
<title>eSupport Newsletter, Vol 2 - April 2007</title>
<link>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070403</link>
<description></description>
<guid>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070403</guid>
<pubDate>Tue, 03 Apr 2007 20:25:05 GMT</pubDate>
</item>
<item>
<title>Now Available - Ethernet Routing Switch 8600 Technical Support Forum</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=18361</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=18361</guid>
<pubDate>Mon, 26 Mar 2007 14:09:43 GMT</pubDate>
</item>
<item>
<title>New CD-ROM/DVD Solution for Technical Documentation</title>
<link>http://www.nortel.com/servsup/documentation/ntda.html</link>
<description></description>
<guid>http://www.nortel.com/servsup/documentation/ntda.html</guid>
<pubDate>Mon, 26 Feb 2007 18:55:29 GMT</pubDate>
</item>
<item>
<title>Daylight Saving Time Changes in 2007</title>
<link>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=dstInfo</link>
<description></description>
<guid>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=dstInfo</guid>
<pubDate>Wed, 07 Feb 2007 19:53:56 GMT</pubDate>
</item>
<item>
<title>eSupport Newsletter, Vol 1 - February 2007</title>
<link>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070201</link>
<description></description>
<guid>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070201</guid>
<pubDate>Thu, 01 Feb 2007 19:52:51 GMT</pubDate>
</item>
<item>
<title>Knowledge and Solution Engine - Temporary Change</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=18001</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=18001</guid>
<pubDate>Fri, 26 Jan 2007 14:12:23 GMT</pubDate>
</item>
<item>
<title>Enhancements to the Technical Support Web Site</title>
<link>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news061208</link>
<description></description>
<guid>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news061208</guid>
<pubDate>Fri, 08 Dec 2006 17:01:12 GMT</pubDate>
</item>
<item>
<title>Switched Firewall Products Added to Known Issues Tool</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17681</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17681</guid>
<pubDate>Wed, 15 Nov 2006 20:38:12 GMT</pubDate>
</item>
<item>
<title>Introducing IP Phone Interactive User Guides</title>
<link>http://www.nortel.com/servsup/documentation/iug.html</link>
<description></description>
<guid>http://www.nortel.com/servsup/documentation/iug.html</guid>
<pubDate>Wed, 08 Nov 2006 15:25:08 GMT</pubDate>
</item>
<item>
<title>Contact Center Products Added to Known Issues Tool</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17601</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17601</guid>
<pubDate>Mon, 30 Oct 2006 16:22:17 GMT</pubDate>
</item>
<item>
<title>Enterprise Document Numbering Guide Updated</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17582</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17582</guid>
<pubDate>Tue, 24 Oct 2006 19:38:51 GMT</pubDate>
</item>
<item>
<title>Important Changes to Product Navigation</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17484</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17484</guid>
<pubDate>Wed, 18 Oct 2006 18:48:15 GMT</pubDate>
</item>
<item>
<title>Documentation - Introducing Adobe CD-ROM and DVDs in 2007</title>
<link>http://www.nortel.com/servsup/documentation/ntda.html</link>
<description></description>
<guid>http://www.nortel.com/servsup/documentation/ntda.html</guid>
<pubDate>Wed, 04 Oct 2006 17:15:33 GMT</pubDate>
</item>
<item>
<title>Software Type Naming Conventions &amp; Email Alerts</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17401</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17401</guid>
<pubDate>Mon, 02 Oct 2006 19:40:20 GMT</pubDate>
</item>
<item>
<title>Nortel Technical Support Introduces the Knowledge and Solution Engine</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17161</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=17161</guid>
<pubDate>Thu, 31 Aug 2006 03:42:39 GMT</pubDate>
</item>
<item>
<title>How to Get Access to Customer Advisory Bulletins</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=16962</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=16962</guid>
<pubDate>Wed, 26 Jul 2006 14:17:36 GMT</pubDate>
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