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<copyright>Nortel - 2006</copyright>
<pubDate>Sat, 04 Jul 2009 03:12:43 GMT</pubDate>
<lastBuildDate>Sat, 04 Jul 2009 03:12:43 GMT</lastBuildDate>
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<title>New Feedback Option for Knowledge Base Solutions</title>
<link>http://www.nortel.com/support/news/news090618.html</link>
<description></description>
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<pubDate>Fri, 19 Jun 2009 05:51:13 GMT</pubDate>
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<item>
<title>Interactive Performance Support Guides aid in ACE Service Provider Integration</title>
<link>http://www.nortel.com/support/news/news090609.html</link>
<description></description>
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<pubDate>Thu, 11 Jun 2009 01:28:52 GMT</pubDate>
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<item>
<title>Changes to Knowledge and Solution Engine (KaSE)</title>
<link>http://www.nortel.com/support/news/news090518.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news090518.html</guid>
<pubDate>Mon, 18 May 2009 19:02:32 GMT</pubDate>
</item>
<item>
<title>Attention LogMeIn Users: New IP Range Added</title>
<link>http://www.nortel.com/support/news/news090430.html</link>
<description></description>
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<pubDate>Thu, 30 Apr 2009 20:15:14 GMT</pubDate>
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<item>
<title>New Discussion Forums Created</title>
<link>http://www.nortel.com/support/news/news090413.html</link>
<description></description>
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<pubDate>Tue, 14 Apr 2009 02:07:33 GMT</pubDate>
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<item>
<title>Attention Application Accelerator and Application Switch Customers</title>
<link>http://www.nortel.com/support/news/news090331.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news090331.html</guid>
<pubDate>Wed, 01 Apr 2009 12:39:11 GMT</pubDate>
</item>
<item>
<title>File Naming Enhancement Now Available for PDF Documentation</title>
<link>http://www.nortel.com/support/news/news090226.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news090226.html</guid>
<pubDate>Fri, 27 Feb 2009 13:09:56 GMT</pubDate>
</item>
<item>
<title>CDMA Core and Access Alarms and Logs Reference Information Delivered in HTML</title>
<link>http://www.nortel.com/support/news/news090116.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news090116.html</guid>
<pubDate>Mon, 02 Feb 2009 08:56:37 GMT</pubDate>
</item>
<item>
<title>New Nortel Technical Documentation Scenario Based Videos</title>
<link>http://www.nortel.com/support/news/news091301.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news091301.html</guid>
<pubDate>Fri, 30 Jan 2009 06:46:44 GMT</pubDate>
</item>
<item>
<title>NEW! Nortel Community Discussion Forums</title>
<link>http://www.nortel.com/support/news/news081204.html 
</link>
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<pubDate>Wed, 17 Dec 2008 10:21:54 GMT</pubDate>
</item>
<item>
<title>Learn about the new Keycode Retrieval System support policy</title>
<link>http://www.nortel.com/support/news/news081110.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news081110.html</guid>
<pubDate>Tue, 11 Nov 2008 07:52:24 GMT</pubDate>
</item>
<item>
<title>Alarms and Logs Documents Delivered in HTML</title>
<link>http://www.nortel.com/support/news/news081104.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news081104.html</guid>
<pubDate>Thu, 06 Nov 2008 09:32:02 GMT</pubDate>
</item>
<item>
<title>Technical Support Newsletter - July 2008</title>
<link>http://www.nortel.com/support/news/news080721.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news080721.html</guid>
<pubDate>Tue, 29 Jul 2008 09:42:15 GMT</pubDate>
</item>
<item>
<title>Announcing Customer Manual Recovery Program</title>
<link>http://www.nortel.com/support/news/20080715.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/20080715.html</guid>
<pubDate>Thu, 17 Jul 2008 10:26:13 GMT</pubDate>
</item>
<item>
<title>Where to find Technical Configuration Guides</title>
<link>http://www.nortel.com/support/news/news20080523.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news20080523.html</guid>
<pubDate>Thu, 29 May 2008 11:14:38 GMT</pubDate>
</item>
<item>
<title>Technical Support Newsletter - May 2008</title>
<link>http://www.nortel.com/support/news/news080501.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news080501.html</guid>
<pubDate>Thu, 08 May 2008 06:52:07 GMT</pubDate>
</item>
<item>
<title>Technical Support Newsletter - March 2008</title>
<link>http://www.nortel.com/support/news/news080301.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news080301.html</guid>
<pubDate>Wed, 05 Mar 2008 08:27:18 GMT</pubDate>
</item>
<item>
<title>Retired Content State for Technical Documentation</title>
<link>http://www.nortel.com/support/news/news080124.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news080124.html</guid>
<pubDate>Fri, 25 Jan 2008 08:09:37 GMT</pubDate>
</item>
<item>
<title>Technical Support Newsletter - January 2008</title>
<link>http://www.nortel.com/support/news/news071212.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news071212.html</guid>
<pubDate>Fri, 04 Jan 2008 10:18:03 GMT</pubDate>
</item>
<item>
<title>Helmsman CD Application &amp; Adobe Compatibilities</title>
<link>http://www.nortel.com/support/news/news071015.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news071015.html</guid>
<pubDate>Mon, 15 Oct 2007 20:13:45 GMT</pubDate>
</item>
<item>
<title>Enterprise Document Numbering Guide Updated (09/2007)</title>
<link>http://www.nortel.com/support/news/news070904.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news070904.html</guid>
<pubDate>Wed, 05 Sep 2007 01:23:46 GMT</pubDate>
</item>
<item>
<title>Enterprise Networks Life Cycle Management Practice v3.3 Released</title>
<link>http://www.nortel.com/support/news/news070803.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news070803.html</guid>
<pubDate>Wed, 08 Aug 2007 14:52:03 GMT</pubDate>
</item>
<item>
<title>eSupport Newsletter, Vol 4 - August 2007</title>
<link>http://www.nortel.com/support/news/news070801.html</link>
<description></description>
<guid>http://www.nortel.com/support/news/news070801.html</guid>
<pubDate>Wed, 08 Aug 2007 14:51:53 GMT</pubDate>
</item>
<item>
<title>Maximizing the Benefits of Technical Documentation Delivery - Online and CD/DVD</title>
<link>http://support.nortel.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070622</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070622</guid>
<pubDate>Fri, 22 Jun 2007 15:43:53 GMT</pubDate>
</item>
<item>
<title>A New Look for Technical Support</title>
<link>http://support.nortel.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070614</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070614</guid>
<pubDate>Fri, 15 Jun 2007 05:31:22 GMT</pubDate>
</item>
<item>
<title>eSupport Newsletter, Vol 3 - June 2007</title>
<link>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070606</link>
<description></description>
<guid>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070606</guid>
<pubDate>Wed, 06 Jun 2007 17:07:11 GMT</pubDate>
</item>
<item>
<title>Now Available - Corrective Content Information Tool</title>
<link>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=18461</link>
<description></description>
<guid>http://support.nortel.com/go/main.jsp?cscat=NEWSITEM&amp;newsOID=18461</guid>
<pubDate>Thu, 05 Apr 2007 19:06:15 GMT</pubDate>
</item>
<item>
<title>eSupport Newsletter, Vol 2 - April 2007</title>
<link>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070403</link>
<description></description>
<guid>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070403</guid>
<pubDate>Tue, 03 Apr 2007 20:25:05 GMT</pubDate>
</item>
<item>
<title>New CD-ROM/DVD Solution for Technical Documentation</title>
<link>http://www.nortel.com/servsup/documentation/ntda.html</link>
<description></description>
<guid>http://www.nortel.com/servsup/documentation/ntda.html</guid>
<pubDate>Mon, 26 Feb 2007 18:55:29 GMT</pubDate>
</item>
<item>
<title>eSupport Newsletter, Vol 1 - February 2007</title>
<link>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070201</link>
<description></description>
<guid>http://www130.nortelnetworks.com/go/main.jsp?cscat=EXTERNAL&amp;extid=news070201</guid>
<pubDate>Thu, 01 Feb 2007 19:52:51 GMT</pubDate>
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