http://www.nortel.com/newsNortel Thought Leadershipen-usNortel - 2005nncompub@nortel.comMon Dec 1 17:15:06 2008Sun Nov 30 17:15:07 2008http://www2.nortel.com/go/news_detail.jsp?cat_id=-9742&locale=en-US&oid=100249426Innovative technologies are improving the quality of healthcare by ensuring speed and reliability of information - critical to saving lives. Gerard Anthony, Leader of Healthcare Solutions, Nortel Asia, believes IT spending is driven by several factors, the most immediate being the need for organizations to upgrade their healthcare services to meet international standards.10024942626-NOV-08http://www2.nortel.com/go/news_detail.jsp?cat_id=-9742&locale=en-US&oid=100248932After decades spent trying to simply keep the phones working, businesses are now faced with a mind-boggling array of communications technologies. As Mitch Radomir, Enterprise Solutions Marketing, Nortel Asia, explains, communications enabled business process (CEBP) solutions are making it easier than ever to improve efficiency by building those technologies into every aspect of the business.10024893214-NOV-08http://www2.nortel.com/go/news_detail.jsp?cat_id=-9742&locale=en-US&oid=100244580When new technologies like unified communications hit the market, companies with big budgets are the first to benefit while smaller businesses are often stranded on the sidelines by product prices that are out of their reach.10024458012-AUG-08http://www2.nortel.com/go/news_detail.jsp?cat_id=-9742&locale=en-US&oid=100243643It sounds so simple. More people telework full or part-time instead of commuting, saving millions of tonnes in carbon emissions. In turn, fewer workers in the office help meet corporate ‘Green Business’ objectives through reduced size of facilities, saving even more energy.10024364318-JUL-08http://www2.nortel.com/go/news_detail.jsp?cat_id=-9742&locale=en-US&oid=100243169Web-savvy consumers now want much more from customer service than being put on hold for 20 minutes, listening to music, while waiting for an agent. Today’s Customer 2.0 expects faster, more proactive Internet-based interactions with businesses similar to their instant information world of emails, blogs, instant messages and social networks.10024316907-JUL-08