Alliances

Microsoft

The Innovative Communications Alliance* (ICA) between Nortel and Microsoft accelerates the transformation of today's e-mail, voice, video and instant messaging communication silos into market leading unified communications (UC) solutions. These solutions are rich, intuitive and accessible from any device, they can be contextually integrated into business processes and can be efficiently and securely deployed into existing customer environments.

The portfolio of solutions* can help companies move from an environment of stand-alone applications and infrastructure to integrated solutions providing productive collaboration capabilities for users, or solutions that integrate UC into existing business process to provide significant improvements in process efficiency.

Key elements of the Nortel portfolio have been qualified through the Microsoft Unified Communications Open Interoperability Program:

• Communications Server 1000
• Secure Router 4134

Other Products, Services & Solutions

• Application Switch (Microsoft OCS load balancing capabilities)
• Application Accelerator 610
• Communications Server 2100
• Secure Network Access
• Unified Communications Service (One-stop shop Microsoft Gold Certified partner with a unified communications services practice)

Latest News

• Nortel, Microsoft Innovative Communications Alliance Gains Momentum with New Commercial Offerings, Customer Wins
  Five new commercial offerings for the Nortel and Microsoft Innovative Communications Alliance were introduced at the Microsoft Worldwide Partner Conference. The new solution packages are tailored to the specific needs of enterprises to deliver the simplicity and enhanced speed of operations enabled by unified communications.
• Las Vegas' New M Resort Spa Casino Selects
  The new US$1 billion M Resort Spa Casino, which held its grand opening on March 1 under the direction of Chairman and Chief Executive Officer Anthony Marnell III, is uniquely designed to provide quality, value and the highest level of service to every guest, utilizing a hospitality solution based on unified communications from Nortel and Microsoft Corp.
• Tarrant County College District Improves Learning Experience with Nortel and Microsoft Unified Communications
  To better serve its professors, faculty and students, the Tarrant County College District has deployed a unified communications solution from the Nortel and Microsoft Innovative Communications Alliance.
• Infonavit Selects Nortel for Unified Communications Solution
  The National Workers' Housing Fund Institute, a government mortgage provider with offices throughout Mexico, has streamlined communications and is offering new employee collaboration tools based on a unified communications network deployed by the Innovative Communications Alliance, a partnership between Nortel and Microsoft.
• Nortel Bolsters Unified Communications Solutions with Innovative Applications, Services
  New capabilities introduced today by Nortel to complement Microsoft Office Communications Server unified communications solutions significantly improve the ability for enterprises to serve their customers in a more comprehensive fashion more quickly, providing critical competitive advantage.

Multimedia

Find out how Movares is creating a flexible, modern enterprise communications solution with Nortel Unified Communications
Watch the video

eircom, Ireland's leading telecommunications provider takes an integrated collaboration approach to optimize productivity, increase customer responsiveness and realize cost savings through a seamless evolution from pilot through deployment.
Watch the video

Discover how Nortel UC solutions solve customer business problems while saving them money.
Watch the video

• Nortel and Microsoft Innovative Communication Alliance Healthcare Video*
  The Innovative Communications Alliance, has a share vision for the future of communications in healthcare and a shared strategy that involves tight integration at the technology, channel, business engagement and customer experience levels.

Case Studies

• City of Langford
  The City of Langford, BC discusses how Nortel Unified Communications enables them to enhance their citizens' customer experience and improve their workforce productivity.
• First Rate*
  Learn how First Rate was able to enable a growing mobile workforce to stay in touch and work more effectively when on the move.
• Tayside Fire & Rescue*
  Tayside increases the efficiency and accessibility of their firefighters and back-office staff while using existing investments in Microsoft and Nortel solutions.
• Arvato Systems*
  Arvato Systems needed to find a way to improve communication and collaboration for thousands of employees who relied heavily on e-mail and voice systems that were not well integrated.
• Novozymes
  Novozymes is improving communications and increasing efficiency across the globe with a Nortel-Microsoft unified communications solution.
• PSCU Evaluates UC
  PSCU Financial Services evaluates UC as a complement to its Microsoft OCS.  Nortel Global Services' UC evaluation kit gave them "phenomenal" results.
• 4WARD
  The Hong Kong-based company offers fully hosted services to enterprise customers based on convergence and unified communications solutions from the joint Nortel and Microsoft Innovative Communications Alliance.
• Swisscom*
  Swisscom deployed a unified communications pilot based on technologies from Microsoft and Nortel. Microsoft Office Communications Server 2007 Enterprise Edition and Nortel Communication Server 2000 are at the center of the solution.
• Metito
  A leading water treatment company drives employee productivity with cutting-edge Unified Communications from Nortel and Microsoft.
• Indiana University Case Study*
  The Nortel Communication Server 1000 was integrated with the Microsoft Live Communications Server 2005 (LCS). This enabled the creation of a homogeneous, unified telephony and IT platform across the organization. The solution is managed using the Nortel Communication Server 1000 Telephony Manager and the bank's 4,000 employees now use Nortel IP Phone 1120s.
• City of Bellevue*
  The City of Bellevue implemented a new, unified messaging solution that integrates its existing Nortel IP PBX phone system with Microsoft Exchange Server 2007 Unified Messaging. Results: Builds on existing infrastructure; unifies voice and e-mail communications; increases efficiency and streamlines network management; and provides integrated message archiving
• Jyske Bank*
  In the Jyske Bank deployment, the Nortel Communication Server 1000 was integrated with the Microsoft Live Communications Server 2005 (LCS). This enabled the creation of a homogeneous, unified telephony and IT platform across the organisation. The solution is managed using the Nortel Communication Server 1000 Telephony Manager and the bank's 4,000 employees now use Nortel IP Phone 1120s. Microsoft Office Communicator brings this IP telephony functionality to the desktop.
• Ringier AG*
  Ringier deployed a unified communications solution built on fully integrated technologies from Microsoft and Nortel, incorporating Microsoft Office Communications Server 2007 and Nortel Communication Server 1000.

Literature

• Unified Communications Commercial Offers for the Innovative Communications Alliance
  Accelerate the value of unified communications today with comprehensive and complementary options from Nortel.
• Unified Communications Commercial Offers for the Innovative Communications Alliance: Conferencing
  Lowers the barrier to entry for companies that want to take the first steps along the unified communications and communications-enabled business process journey.
• Unified Communications Commercial Offers for the Innovative Communications Alliance: Web Services
  Leverages Nortel Agile Communication Environment software to integrate into multi-vendor telephony systems and to extend unified communications and enable new ways of doing business.
• Unified Communications Commercial Offers for the Innovative Communications Alliance: SIP Contact Center 7.0 + OCS
  Provides Microsoft® Office Communications Server (OCS) 2007 Release 2 Instant Messaging (IM) and Presence capability integrated directly into the Contact Center agent's user interface.
• Unified Communications Commercial Offers for the Innovative Communications Alliance: Enterprise Lighthouse
  The ideal fit for the enterprise looking for a cost-effective option and is ready to take a significant step in deploying Microsoft® Office Communications Server (OCS) 2007 Release 2 capabilities.
• Unified Communications Commercial Offers for the Innovative Communications Alliance: Mini Lighthouse
  An affordable 250-user starter package appropriate for enterprises that are interested in evaluating the benefits of unified communications and communications-enabled business processes.
• Architecture Design Session for Microsoft Office Communications Server 2007 Release 2
  This brief profiles the Architecture Design Session for Microsoft Office Communications Server 2007 Release 2 - an interactive Architecture Design Session helps create a strategic framework for integrating and deploying advanced unified communications solutions.
• Beyond Unified Communications - How CEBP Will Transform the Way Your Business Functions
  Learn how communications enabled business process solutions are making it easier than ever to improve efficiency in every aspect of your business.
• Accelerate Unified Communications: Nortel Unified Communications Network Assessment for Microsoft Office Communications Server (OCS) 2007 Release 2
  The Nortel UC Network Assessment Service paves the way to a successful deployment of Microsoft Office Communication Server (OCS) 2007 by proactively assessing, analyzing and troubleshooting problems before enabling live Microsoft OCS users on the network.
• Nortel and Microsoft Delivering Unique Results from a Unique Relationship
  The Innovative Communications Alliance (ICA) between Nortel and Microsoft creates a unique level of customer value, based on a shared vision of the benefits and solutions that will deliver market leadership in unified communications (UC).
• Innovative Communications Alliance
  The Innovative Communications Alliance (ICA) between Nortel and Microsoft accelerates the business driven transformation of today's email, voice, video and instant messaging communication silos into unified communications (UC) solutions that are rich, intuitive and accessible from any device, that are contextually integrated into business processes and that can be efficiently and securely deployed into existing customer environments.
• LG-Nortel Unified Communications Devices for Microsoft Office Communications Server
  The LG-Nortel IP phone 8500 series, combined with your investment in Microsoft® Office Communications Server (OCS) 2007, can deliver business benefits to your employees and your customers through efficient, real-time communications.
• Nortel Unified Communications Network Assessment Service for Microsoft Office Communications Server (OCS) 2007
  The Nortel UC Network Assessment Service paves the way to a successful deployment of Microsoft Office Communication Server (OCS) 2007 by proactively assessing, analyzing and troubleshooting problems before enabling live Microsoft OCS users on the network.
• UC In-a-box for Microsoft Office Communications Server (OCS) 2007
  The Nortel UC All-in-one is a powerful, innovative, single-box solution that makes deploying Microsoft Office Communications Server (OCS) 2007 a snap.
• Mobile unified communications in Microsoft environments
  With the Mobile Extension and Mobile Communication 3100, Nortel offers enterprises with Communication Server 1000 and Microsoft environments a unique, economical and powerful path to the world of mobile unified communications.

Related Literature

• Unified Communications

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More information about the Innovative Communications Alliance is available at http://www.innovativecommunicationsalliance.com*