Alliances

Microsoft

Microsoft

The Innovative Communications Alliance* (ICA) between Nortel and Microsoft accelerates the transformation of today's e-mail, voice, video and instant messaging communication silos into market leading unified communications (UC) solutions. These solutions are rich, intuitive and accessible from any device, they can be contextually integrated into business processes and can be efficiently and securely deployed into existing customer environments.

The portfolio of solutions* can help companies move from an environment of stand-alone applications and infrastructure to integrated solutions providing productive collaboration capabilities for users, or solutions that integrate UC into existing business process to provide significant improvements in process efficiency.

Key elements of the Nortel portfolio have been qualified through the Microsoft Unified Communications Open Interoperability Program:

Other Products, Services & Solutions


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Multimedia

Flexible Work Options
Find out how Movares is creating a flexible, modern enterprise communications solution with Nortel Unified Communications
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Experience the new world of work
eircom, Ireland's leading telecommunications provider takes an integrated collaboration approach to optimize productivity, increase customer responsiveness and realize cost savings through a seamless evolution from pilot through deployment.
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Using UC to solve business problems
Discover how Nortel UC solutions solve customer business problems while saving them money.
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Case Studies
  • City of Langford
    The City of Langford, BC discusses how Nortel Unified Communications enables them to enhance their citizens' customer experience and improve their workforce productivity.
  • First Rate*
    Learn how First Rate was able to enable a growing mobile workforce to stay in touch and work more effectively when on the move.
  • Tayside Fire & Rescue*
    Tayside increases the efficiency and accessibility of their firefighters and back-office staff while using existing investments in Microsoft and Nortel solutions.
  • Arvato Systems*
    Arvato Systems needed to find a way to improve communication and collaboration for thousands of employees who relied heavily on e-mail and voice systems that were not well integrated.
  • Novozymes
    Novozymes is improving communications and increasing efficiency across the globe with a Nortel-Microsoft unified communications solution.
  • PSCU Evaluates UC
    PSCU Financial Services evaluates UC as a complement to its Microsoft OCS.  Nortel Global Services' UC evaluation kit gave them "phenomenal" results.
  • 4WARD
    The Hong Kong-based company offers fully hosted services to enterprise customers based on convergence and unified communications solutions from the joint Nortel and Microsoft Innovative Communications Alliance.
  • Swisscom*
    Swisscom deployed a unified communications pilot based on technologies from Microsoft and Nortel. Microsoft Office Communications Server 2007 Enterprise Edition and Nortel Communication Server 2000 are at the center of the solution.
  • Metito
    A leading water treatment company drives employee productivity with cutting-edge Unified Communications from Nortel and Microsoft.
  • Indiana University Case Study*
    The Nortel Communication Server 1000 was integrated with the Microsoft Live Communications Server 2005 (LCS). This enabled the creation of a homogeneous, unified telephony and IT platform across the organization. The solution is managed using the Nortel Communication Server 1000 Telephony Manager and the bank's 4,000 employees now use Nortel IP Phone 1120s.
  • City of Bellevue*
    The City of Bellevue implemented a new, unified messaging solution that integrates its existing Nortel IP PBX phone system with Microsoft Exchange Server 2007 Unified Messaging. Results: Builds on existing infrastructure; unifies voice and e-mail communications; increases efficiency and streamlines network management; and provides integrated message archiving
  • Jyske Bank*
    In the Jyske Bank deployment, the Nortel Communication Server 1000 was integrated with the Microsoft Live Communications Server 2005 (LCS). This enabled the creation of a homogeneous, unified telephony and IT platform across the organisation. The solution is managed using the Nortel Communication Server 1000 Telephony Manager and the bank's 4,000 employees now use Nortel IP Phone 1120s. Microsoft Office Communicator brings this IP telephony functionality to the desktop.
  • Ringier AG*
    Ringier deployed a unified communications solution built on fully integrated technologies from Microsoft and Nortel, incorporating Microsoft Office Communications Server 2007 and Nortel Communication Server 1000.

Literature
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About Microsoft

Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

More information about the Innovative Communications Alliance is available at http://www.innovativecommunicationsalliance.com*

Case Study
Lessons Learned with UCBuilding on years of Unified Communications experience, Nortel integrates Nortel Communications and with Microsoft OCS.
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