There is virtually no enterprise in the world that doesn't know HP (Hewlett-Packard) and invest in its products and services. With a worldwide reputation for innovation and quality, HP offers unparalleled leadership providing enterprise IT solutions in hardware, software, and services. When combined with their position as a leading provider of Microsoft applications and infrastructure, HP's global presence and broad capabilities makes them an ideal partner for Nortel as customers increasingly require corporate-wide, complete systems integration services for both regional and global deployment.

The partnership between Nortel and HP joins two market leaders to address one common challenge - how to align Information Technology (IT) and Communications with business objectives to create strategic advantage for enterprises. HP and Nortel have worked together for more than 25 years to develop and sell complimentary solutions for our mutual customers. HP is one of Nortel's leading System Integrator Partners and is able to sell and deliver Nortel's entire portfolio.

Nortel focuses on communications and business needs for collaboration, information access and security. HP approaches the Nortel partnership from an IT perspective, focusing first on the design of computing/storage, messaging, data access, end-user devices and network infrastructure required for a modern foundation for IT-Communications. Together, HP and Nortel offer comprehensive solutions for IT-Communications that are cost-effective and simple to implement and manage.

HP's ability to sell Nortel solutions builds on HP's dominant Microsoft practice, which includes the largest installed base of MS Exchange enterprises, with over 16 million Exchange 2000/2003 seats. In addition, with 45% of all Microsoft Exchange implementations globally, HP is far and away the leading integrator of Microsoft solutions. Together, the Nortel-HP partnership provides a powerful Unified Communications offering that leverages Microsoft applications to reduce operating costs, increases employee productivity, improves customer service, and transforms enterprise communications.

Converged Enterprise Communications (CEC)
HP's Converged Enterprise Communications (CEC) leverages existing IT infrastructure to enable improved communication, collaboration, and cooperation across devices. CEC brings together presence, real-time communications (IM, voice, video and application sharing) and near-real-time communications (e-mail, voicemail, short message services) in a single user experience regardless of time, location, or device. Nortel is a lead partner for this solution and provides the ideal complement to HP products and services. Nortel offers a simple, seamless telephony upgrade from TDM to Hybrid to IP and solutions for Unified Communications that are available today.

Together the Nortel and HP offering includes:

• Nortel Telephony and Unified Communications Products and solutions from the Nortel-Microsoft Innovative Communications Alliance*, including Nortel Converged Office, Communication Server 1000, Call Pilot Unified Messaging, and telephony clients and devices.
• Nortel Global Services provides complimentary Convergence Integration services in partnership with HP to deliver fully integrated voice/messaging/data infrastructures and business solutions.
• HP's Consulting and Integration Services - the #1 Microsoft integrator - extends their leadership with Solutions for Microsoft's People Ready Business* and partners with Nortel to offer a complete solution for Unified Communications using Nortel Telephony and Services with Microsoft applications.
• HP and Nortel together bring a complete portfolio of end-user communications tools, including desktops, notebooks, tablets, PDAs, mobile devices, phones, soft-phones & clients, agent-terminals, and accessories. Including full support services such as helpdesk, break-fix, upgrade-programs, training and installation.
• Microsoft Applications include Microsoft Live Communications Server 2005 and Communicator in addition to many other Unified Messaging and Unified Communication software technologies.

Contact Center Solutions
HP is leveraging Nortel's Contact Center portfolio with the HP Interaction Center Transformation Practice to transform the enterprise contact center.

• Nortel's Contact Center 6.0 application suite offers a complete, multimedia contact center solution for dynamic customer interaction centers.
• Nortel Global Services provides complimentary services for Contact Center and IVR in partnership with HP Consulting and Integration Services
• HP Consulting and Integration Services offer a complete service portfolio for designing and delivering multimedia contact center solutions and Business Application Integration (CRM, SFA, etc.). HP also provides pre-integration testing with in-house labs.

HP Converged Enterprise Communications (CEC): Delivering on the Promise of Unified Communications with Nortel (PDF)
Unified Communications gives your enterprise critical competitive advantages in today's fast changing business environment by leveraging your IT communications infrastructure to facilitate interaction and collaboration.

Contact Center Transformation (PDF)
HP and Nortel - Aligning IT with business strategy to simplify the transformation of today's enterprise contact center.

International SOS Transforms Communications with Nortel and Microsoft Alliance
International SOS, the world's leading provider of medical assistance and services, is unifying its Nortel and Microsoft technology platforms to help enhance employee communications and improve control of telecommunications expenses to build competitive advantage.

Nortel Eases Path to Unified Communications with New Services, Centers
Nortel has added 11 core integration services and a structured convergence integration approach for customers - featuring regional collaboration centers jointly staffed and operated with Microsoft - to its growing portfolio of services designed to help ease the path to unified communications for businesses around the world.

For more information on Hewlett Packard, please visit www.hp.com*.