Teleopti is a leading provider of solutions for strategic workforce management in contact centers and telecom quality management solutions for voice and IP enterprise networks. Teleopti CCC is a strategic workforce management (WFM) solution for the management of contact centers. WFM solutions help a contact centre to forecast and plan their operation in a more swift, accurate, and optimal manner and to meet and exceed their customer service targets.

Teleopti Pro is an effective management solution for unified communication including mobile voice and device management as well as emails. With Teleopti Pro the customer will effortlessly manage and control all telecom costs, ensuring enterprise wide customer response quality as well as enterprise communication security.

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Compatibility Region	Nortel Platform	Release./Interface
EMEA	Contact Center Manager Server	6.0

Select Product Solution Brief for Teleopti CCC (PDF, 69K)
(Currently orderable through Nortel in EMEA)

Teleopti CCC Compatibility Information

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Compatibility Region	Nortel Platform	Release./Interface
EMEA	Communication Server 1000 E/S/M	4.5

Compatible Product Solution Brief for Teleopti Pro (PDF, 118K)
(Currently orderable through Nortel in EMEA)

Teleopti Pro Compatibility Information

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Teleopti AB - Company Profile

Select Product Program - Partner Information Center Nortel EMEA

Channel Partners may purchase Teleopti AB Select Products and Compatible Products (Orderable) through Nortel. Access pricing and other information on the secure Partner Information Center (PIC) website. Note: You must be a Channel Partner with a valid ID/password to the PIC to access the site above. If you meet the above criteria and cannot access this site, please contact the Select Product Program staff.