The T-Metrics PhoneGroups IP Operator Attendant Console for Communication Server 1000 and Communication Server 2100 brings the power of the PC to the operator’s call handling processes. The IP Console’s PC interface and strong keyboard orientation make for quick call handling and automation of common functions such as answering, transferring and dialing. Call information is readily available (i.e. informing the operator whether the caller is internal or external, a returned transfer, etc.); therefore, each operator can provide more accurate information to callers, as well as faster and more accurate transfers.

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Compatibility Region	Nortel Platform	Release./Interface
Global	Communication Server 1000 E/M	5.5 / UNIStim
North America, EMEA and Asia Pacific	Communication Server 1000 E/M	6.0 / UNIStim

Compatible Product Solution Brief for PhoneGroups™ IP Operator Attendant Console for CS 1000 (PDF, 117K)
(Currently orderable through Nortel in North America)

PhoneGroups™ IP Operator Attendant Console for CS 1000 Compatibility Information

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Compatibility Region	Nortel Platform	Release./Interface
North America	Communication Server 2100	SE11 / UNIStim

Select Product Solution Brief for PhoneGroups™ IP Operator Attendant Console for CS 2100 (PDF, 116K)
(Currently orderable through Nortel in North America)

PhoneGroups™ IP Operator Attendant Console for CS 2100 Compatibility Information

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T-Metrics, Inc. - Company Profile

Select Product Program - Partner Information Center
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