Symon Enterprise Server provides flexible and scalable visual reporting and alerting solutions for contact centers of all sizes. Immediate reporting of critical real-time and historical information to everyone concerned with the call center can mean the difference between providing adequate versus superior customer care.

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Compatibility Region:	Nortel Platform/Release./Interface * Links to HTML certificates. Interface/Protocol listed only if relevant to test
Global	Business Communications Manager 200/400 Release: 4.0
North America and EMEA	Call Center Management Information System (CC MIS) Release: 6.0
North America and EMEA	Contact Center - Express Release: 4.2
North America and EMEA	Contact Center Manager Server Release: 6.0

• Select Solution Brief for Symon Enterprise Server (SES)
  (Currently orderable through Nortel in North America or EMEA, PDF, 123 KB)

• Symon Enterprise Server (SES) Compatibility Information
  
  Link to Developer Partner webpage; includes downloadable 2-page Compatible Solution Brief, if available, listing Developer Product and all Nortel products for which compatibility testing has been completed.

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• Symon Communications, Inc. - Company Profile
• Select Product Program - Partner Information Center
  For Symon Communications, Inc. - Symon Enterprise Server

Nortel North America or EMEA Channel Partners may purchase Symon Communications, Inc. Select Products through Nortel. Access pricing and other information on the secure Partner Information Center (PIC) website. Note: You must be a Channel Partner with a valid ID/password to the PIC to access the site above. If you meet the above criteria and cannot access this site, please contact the Select Product Program staff.