Designed specifically for the Nortel Contact Center environment, the nVISION Data Mart automatically extracts, stores and optimizes data from Nortel Contact Center Manager Server (CCMS). By optimizing and centralizing relevant data, nVISION Data Mart delivers better, faster and more effective reporting and analytic information about your contact center operations.

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Compatibility Region:	Nortel Platform/Release./Interface * Links to HTML certificates. Interface/Protocol listed only if relevant to test
Global	Contact Center Manager Server Release: 6.0

• Select Solution Brief for nVISION Data Mart
  (Currently orderable through Nortel in North America, PDF, 115 KB)

• nVISION Data Mart Compatibility Information
  
  Link to Developer Partner webpage; includes downloadable 2-page Compatible Solution Brief, if available, listing Developer Product and all Nortel products for which compatibility testing has been completed.

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• Symmetrics Business Intelligence Solutions, Inc. - Company Profile
• Select Product Program - Partner Information Center
  For Symmetrics Business Intelligence Solutions, Inc. - Data Collection and Reporting for CCMS

Nortel North America, EMEA, Asia-Pacific or CALA Channel Partners may purchase Symmetrics Business Intelligence Solutions, Inc. Select Products through Nortel. Access pricing and other information on the secure Partner Information Center (PIC) website. Note: You must be a Channel Partner with a valid ID/password to the PIC to access the site above. If you meet the above criteria and cannot access this site, please contact the Select Product Program staff.