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Symmetrics Business Intelligence Solutions, Inc. - Data Collection and Reporting for CCMS

Designed specifically for the Nortel Contact Center environment, the nVISION Data Mart automatically extracts, stores and optimizes data from Nortel Contact Center Manager Server (CCMS). By optimizing and centralizing relevant data, nVISION Data Mart delivers better, faster and more effective reporting and analytic information about your contact center operations.


nVISION Data Mart Product Information

Compatibility Region Nortel Platform Release./Interface
Global Contact Center Manager Server 6.0


Select Product Solution Brief for nVISION Data Mart (PDF, 174K)
(Currently orderable through Nortel in North America, CALA or Asia-Pacific)

nVISION Data Mart Compatibility Information
Link to Developer Partner webpage; includes downloadable 2-page Compatible Solution Brief, if available, listing Developer Product and all Nortel products for which compatibility testing has been completed.

Company Information

Symmetrics Business Intelligence Solutions, Inc. - Company Profile

Select Product Program - Partner Information Center
For Symmetrics Business Intelligence Solutions, Inc. - Data Collection and Reporting for CCMS

Nortel North America, CALA or Asia-Pacific Channel Partners may purchase Symmetrics Business Intelligence Solutions, Inc. Select Products through Nortel. Access pricing and other information on the secure Partner Information Center (PIC) website. Note: You must be a Channel Partner with a valid ID/password to the PIC to access the site above. If you meet the above criteria and cannot access this site, please contact the Select Product Program staff.

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