Avaya has recently completed its acquisition of Nortel Enterprise Solutions (NES), further enhancing Avaya's strategic position in providing added scale, resources and expertise to deliver a portfolio of solutions and services to customers around the globe.

The innovative products below from Avaya DevConnect members were selected to strategically complement Avaya (formerly Nortel) communications platforms, creating significant value for our customers. Select Products are identified through extensive business analysis and customer input and are recognized as providing best-in-class functionality. Also included are orderable Compatible Products to present portfolios that are highly recommended and may be ordered through Avaya. Please pay particular attention to the approved Avaya platforms on which these 3rd-party products are recommended for deployment.

• Select Product Program Overview (238 KB)

• Avaya Channel Partner Information Center - Select Product Program Site

Contracted Avaya Resellers with direct purchase capability may be eligible to order certain Select Products and Compatible Products through Avaya. Access pricing and other information for orderable Select Products and Compatible Products on the secure Partner Information Center (PIC) website. Note: You must be a North American, CALA or EMEA Channel Partner with a valid ID/password to the PIC to access the site above. If you meet the above criteria and cannot access this site, please contact the Select Product Program Staff.

Company Name	Product(s) and Solution Description	Interoperable Nortel Platform(s) Approved for this Product
	Seamless Messaging 724's Seamless Messaging enables messaging between FMC enterprise and mobile net Select Product: EMEA	CallPilot
	PhoneEasy Desktop PhoneEasy Desktop combines your phone, email & PC based SMS in one solution. Compatible Product (Orderable): North America, EMEA and Asia-Pacific	Business Communications Manager 200/400 Business Communications Manager 450 Business Communications Manager 50 Software Communication System
	PhoneEasy IP Console PhoneEasy IP Console puts the benefits of a hardware console on the PC screen. Compatible Product (Orderable): North America, EMEA and Asia-Pacific	Business Communications Manager 200/400 Business Communications Manager 450 Business Communications Manager 50 Software Communication System
	1201 CallBox Algo 1201 CallBox for Nortel's APP Pack Solution Suite for BCM Select Product: North America	Business Communications Manager 50/450
	USB Analog Terminal Adapter (ATA) USB ATA for Nortel IP Softphone 2050 Select Product: North America and EMEA	Business Communications Manager 200/400 Business Communications Manager 450 Business Communications Manager 50 Communication Server 1000 Nortel Phones and Clients
	AMC Data Connector for Nortel HDX Pre-packaged, configurable HDX integration with CRM business applications. Select Product: North America, EMEA, Asia-Pacific and CALA	Contact Center Manager Server
	AMC Multi-Channel Integration Suite for Microsoft Dynamics CRM and Nortel CTI Enablement of Microsoft Dynamics CRM Select Product: North America, EMEA, Asia-Pacific and CALA	Business Communications Manager 200/400 Communication Control Toolkit Contact Center Manager Server
	AMC Multi-Channel Integration Suite for mySAP CRM and Nortel Pre-packaged integration between mySAP CRM and Nortel call center solutions. Select Product: North America, EMEA, Asia-Pacific and CALA	Business Communications Manager 200/400 Communication Control Toolkit Contact Center Manager Server
	AMC Multi-Channel Integration Suite for PeopleSoft CRM and Nortel Pre-packaged integration between PeopleSoft CRM and Nortel call center solutions Select Product: North America, EMEA, Asia-Pacific and CALA	Business Communications Manager 200/400 Communication Control Toolkit Contact Center Manager Server
	AMC Multi-Channel Integration Suite for Remedy and Nortel Pre-packaged integration between Remedy CRM and Nortel call center solutions Select Product: North America, EMEA, Asia-Pacific and CALA	Communication Control Toolkit Communication Server 1000 Contact Center Manager Server
	AMC Multi-Channel Integration Suite for salesforce.com and Nortel Pre-packaged integration between salesforce.com CRM and Nortel CC solutions Select Product: North America, EMEA, Asia-Pacific and CALA	Business Communications Manager 200/400 Communication Control Toolkit Contact Center Manager Server
	AMC Multi-Channel Integration Suite for Siebel 7 and 8 and Nortel Pre-packaged integration between Siebel CRM and Nortel call center solutions Select Product: North America, EMEA, Asia-Pacific and CALA	Business Communications Manager 200/400 Communication Control Toolkit Contact Center Manager Server
	Intuition 1000 PC Attendant Console solution for Meridian 1 and Communication Server 1000 Compatible Product (Orderable): North America, EMEA and Asia-Pacific	Communication Server 1000
	Intuition Gateway Intuition Gateway is a screen-based operator solution for IP systems Compatible Product (Orderable): North America, EMEA and Asia-Pacific	Communication Server 1000
	Precision web-based call reporting tool Compatible Product (Orderable): EMEA and Asia-Pacific	Communication Server 1000
	Progression Enterprise Progression from Datapulse delivers applications to Nortel IP phones Compatible Product (Orderable): North America, EMEA and Asia-Pacific	Communication Server 1000 Communication Server 2100
	Progression Trader Assist Progression Trader Assist extends IPC Turret functions to Nortel IP phones Select Product: North America, EMEA and Asia-Pacific	Communication Server 1000 Nortel Phones and Clients
	xtension EVOLVE Corporate directory, fax server, Skype gateway and extension mobility. Compatible Product (Orderable): EMEA	Business Communications Manager 200/400 Business Communications Manager 450 Business Communications Manager 50
	LENS Appliance On-Site Notification System for Emergency Response with CS 1000 Select Product: North America	Communication Server 1000 Meridian 1 PBX
	LENS Software S/W based Emergency Notification System for On-Site Notification with CS 1000 Select Product: North America	Communication Server 1000 Meridian 1 PBX
	Locate911- N E911 Location Information Service and On-Site Notification Select Product: North America	Communication Server 1000
	FCS iServices Drive content to IP phones for hotel guests Select Product: North America	Communication Server 1000 Nortel Phones and Clients
	AQ-101 (aka QuickPhones QA-241) AC-powered Single Line SIP Phone with IP and Legacy Telephony Functionality Select Product: EMEA and Asia-Pacific	Communication Server 1000 Software Communication System
	AQ-102 (aka QuickPhones QA-242) AC/PoE-powered Single Line SIP Phone with IP and Legacy Telephony Functionality Select Product: EMEA and Asia-Pacific	Communication Server 1000 Software Communication System
	HL-201 (aka QuickPhones QB-241) AC-powered 2-Line SIP Desk Phone with IP and Legacy Telephony Functionality Select Product: EMEA and Asia-Pacific	Communication Server 1000 Software Communication System
	HL-202 (aka QuickPhones QB-242) AC/PoE-powered 2 Line SIP Desk Phone with IP and Legacy Telephony Functionality Select Product: EMEA and Asia-Pacific	Communication Server 1000 Software Communication System
	MB-102H (aka QuickPhones QA-132) Single Line Hospitality Bathroom SIP Phone Select Product: EMEA and Asia-Pacific	Communication Server 1000
	MT-102H (aka QuickPhones QA-131) Single Line Hospitality Bedside SIP Phone Select Product: EMEA and Asia-Pacific	Communication Server 1000
	Geomant MWI for Exchange Server 2007 MWI2007 extends MS Exchange 2007 with Message Waiting Indicator capability Select Product: North America	Communication Server 1000
	Dial by Name DeskTop for BCM (aka BCM Dial by Name DeskTop) Interactive Company-wide Telephone Directory with Desktop PC client Select Product: North America and EMEA	Business Communications Manager 450 Business Communications Manager 50
	Dial by Name for BCM (aka BCM Dial by Name) InteractiveTelephone Directory Select Product: North America and EMEA	Business Communications Manager 450 Business Communications Manager 50
	Hospitality for BCM (aka BCM Hospitality) Hospitality for BCM provides a 5 Star suite of hospitality features Select Product: North America and EMEA	Business Communications Manager 450 Business Communications Manager 50
	Console.NET Browser-based Attendant Console for Business Communications Manager and Norstar Select Product: North America	Business Communications Manager 200/400 Business Communications Manager 450 Business Communications Manager 50 Norstar
	1102 Gateway VoIP gateway with 2 analog ports and 1 ethernet port Select Product: North America	Communication Server 2100
	4100 Gateway Series Cost-effective VoIP Gateways offer 4, 8, 16 or 24 FXS ports Select Product: North America	Communication Server 2100
	EVM Visual Voice for Nortel Software based transcription of CallPilot voicemail to text Select Product: North America	CallPilot
	Quintum Tenor AF Series (2-8 Ports) H.323VoIP gateway Compatible Product (Orderable): North America	Communication Server 1000
	Quintum Tenor AX Series (8-24 Ports) SIP & H.323 VoIP gateway with 8-24 analog ports Compatible Product (Orderable): North America	Communication Server 1000
	Switch Expert ™ Fault, Configuration, Accounting, Performance & Security (FCAPS) Select Product: North America	Communication Server 1000 Communication Server 2100
	UC-Sec for CS 2100 Comprehensive, High-Performance Security for VoIP and Unified Communications Select Product: North America	Communication Server 2100
	Optimiser Optimiser - next generation desktop voice management solution. Compatible Product (Orderable): EMEA	Business Communications Manager 50 Communication Server 1000
	Ringmaster RingMaster is an advanced call management solution Compatible Product (Orderable): EMEA	Communication Server 1000
	SwitchMinder Proactive Voice Security Management system Compatible Product (Orderable): EMEA	Business Communications Manager 50 Communication Server 1000
	ftServer 2510 Provides unsurpassed availability for mission critical Nortel contact centers Select Product: North America	Communication Control Toolkit Communication Server 1000 Contact Center Manager Administration Contact Center Manager Server
	ftServer 4410 Provides unsurpassed availability for mission critical Nortel contact centers Select Product: North America	Communication Control Toolkit Communication Server 1000 Contact Center Manager Administration Contact Center Manager Server
	ftServer 6210 Provides unsurpassed availability for mission critical Nortel contact centers Select Product: North America	Communication Control Toolkit Communication Server 1000 Contact Center Manager Administration Contact Center Manager Server
	nVISION Data Mart Data extraction, storage & optimization for better/simpler Nortel CCMS reporting Select Product: North America, EMEA, Asia-Pacific and CALA	Contact Center Manager Server
	Symon Enterprise Server (SES) Real-Time Messaging & Alerting for Desktops & IP Wireless Wallboards Select Product: North America and EMEA	Business Communications Manager 200/400 Call Center Management Information System Contact Center - Express Contact Center Manager Server
	PhoneGroups™ IP Operator Attendant Console for CS 1000 PC-Based IP Console for CS 1000 4.0 or higher Compatible Product (Orderable): North America	Communication Server 1000
	PhoneGroups™ IP Operator Attendant Console for CS 2100 Advanced IP-based operator call management system Select Product: North America	Communication Server 2100
	Teleopti CCC Complete solutions for strategic and operational workforce management Select Product: EMEA	Contact Center Manager Server
	Teleopti Pro Teleopti Pro - Complete cost and quality visibility in unified communication Compatible Product (Orderable): EMEA	Communication Server 1000 Meridian 1 PBX
	Engage Record TDM and VoIP Call Recording Compatible Product (Orderable): EMEA	Business Communications Manager 200/400 Business Communications Manager 50 Communication Server 1000 Communication Server 2100 Contact Center Manager Server Norstar
	WAVE PTT Radio system integration to Nortel CS 1000 and BCM Select Product: North America, EMEA and Asia-Pacific	Business Communications Manager 200/400 Business Communications Manager 450 Business Communications Manager 50 Communication Server 1000 Nortel Phones and Clients
	CAIRS OSS Provisioning/MAC Management System for CS 2100, SL-100, CS 1000 Select Product: North America	Communication Server 2100
	cairs.net Centralized System Management Solution for CS 2100, SL-100 & CS 1000 Select Product: North America	Communication Server 1000 Communication Server 2100