Product Accreditation
Nortel has a long standing commitment to customer satisfaction. To support our commitment to the customer, channel partners are required to become accredited in certain Enterprise Portfolio products / solutions in order to resell and service them. This accreditation ensures our channel partners are equipped with the necessary tools and knowledge that drives successful product positioning, configuration, installation and support services to the end-customer.
Accreditations are as follows:
- Business Communications Manager (BCM)
- Business Communications Manager 50
- CallPilot
- CallPilot 4.0
- Communication Server 1000
- Media Processing Server 500
- Multimedia Communication Server 5100
- Multiservice Switch 6400, 7400,15000
- Norstar
- Optical Metro 3000, 5000
- Contact Center
- Contact Center - Express
- Contact Center - Multimedia