Nortel: Programs - Developer Program - Product Type: Workforce Management Nortel Compatible Products

Archived Nortel Compatibility Certificates

Product Type: Workforce Management Compatible Products

(Click on a Nortel product name in the "Interoperable Nortel Platform" column to see certificates for Nortel Compatible Products and/or Registered Product testing notes, as applicable

From our Developer Members

Member Company Membership Region(s)	Developer Product	Interoperable Nortel Platform
FCS Computer Systems North America	FCS eConnect Hotel service dispatch and management via wireless devices	Communication Server 1000 E/S/M Nortel Release level: 4.5 Developer Release Level: 3.0
> FROX Communication North America and EMEA	Atiras Atiras all in one Management solution for Enterprise and Healthcare	Communication Server 1000 E/M Nortel Release level: 5.0 Developer Release Level: 6.0
> IEX Corporation North America	Totalview Workforce Management Workforce Management and Performance Management	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 3.12
> Smart Telecom North America	QSD Contact Center Provides key performance statistics for Call Centres & Agents	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 2.3 Communication Server 1000 E/M Nortel Release level: 5.0 Developer Release Level: 2.0 Communication Server 2000 Nortel Release level: SN09U Interface: MBS - ACD Supervisor line interface Developer Release Level: Version 2 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 2.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 2.0
> Teleopti AB EMEA	Teleopti CCC Select Product: EMEA Complete solutions for strategic and operational workforce management	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 6.5
Verint Systems Inc. North America	Workforce Management (WFM) WFM ensures the right agents, with the right skills, at the right time	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 7.7

DISCLAIMER: 
The Developer Product(s) are verified as compatible in the laboratory environment with the indicated Nortel Product(s) for a term of one (1) year from the date the Compatibility Test Audit/Evaluation was successfully completed until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product(s) listed in the compatibility certificate that incorporates new features or functionality, whichever occurs first. 

NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING,  NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT(S) INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THE DEVELOPER PRODUCT OR THE CERTIFICATES OF COMPATIBILITY DOWN-LOADABLE FROM THE LINKED WEB PAGES.

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