CRM Integrator by ConverTec Inc.
Enterprise Developer Partner CRM Integrator integrates Nortel's BCM and Norstar to Outlook and other popular CRM applications.Today's business environment means having to juggle between multiple applications on the desktop. CRM Integrator integrates the two most often used tools in the office, the Contact Relationship Management (CRM) application and the Nortel telephone. This seamless link elevates Nortel's BCM/Norstar platforms to new levels providing the user with improved productivity, a user friendly experience and best of all, improved customer service.
Solution Brief: 
Solution Brief for CRM Integrator (132 KB, PDF)Press Releases and Bulletins
CRM Integrator, CALL Navigator and Console.NET from ConverTec attain Nortel Compatible Product Designation (24 KB)ConverTec Inc. N.A.Tech Support Tel: 1-877-937-8228 N.A.Tech Support Email: support@convertecinc.com Web Address: www.convertecinc.com * 
The Developer Product listed is verified in a laboratory environment as compatible with the indicated Nortel Product for a term of one (1) year from the date the Compatibility Test Audit was successfully completed as indicated above, until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product that incorporates new features or functionality, whichever occurs first. NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY.
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
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