IntelliSPEECH® by SDC Solutions, Inc.
Enterprise Developer Partner
IntelliSPEECH® Intelligent Virtual Agent provides natural interaction with the SDC Comprehensive Database using the spoken word. IntelliSPEECH® allows callers to connect their own call, initiate a page, or access information by stating a command rather than using operator assistance or confusing touchtone menus. Used as a virtual employee, IntelliSPEECH® eliminates up to eighty percent of routine calls, allowing operators to handle more complex tasks and provide the highest level of customer service. Incoming calls are answered by a pleasant virtual operator, combining state-of-the-art technology with a human touch.
Compatibility Testing Certificates:
Please pay close attention to key integration dependencies and configuration
notes outlined on additional pages of certificates. |
Solution Brief:
Solution Brief for IntelliSPEECH® (114 KB, PDF)
Press Releases and Bulletins
SDC Solutions Becomes Nortel Developer Partner. IntelliDESK PC-based Console and IntelliSPEECH Intelligent Virtual Agent Attain Nortel Compatible Product Designation (22 KB)
SDC Solutions, Inc.
N.A.Tech Support Tel: (603) 624-6907
N.A.Tech Support Email:
support@sdcsolutions.com
Web Address: www.sdcsolutions.com *
The Developer Product listed is verified in a laboratory environment as compatible with the indicated Nortel Product for a term of one (1) year from the date the Compatibility Test Audit was successfully completed as indicated above, until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product that incorporates new features or functionality, whichever occurs first. NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY.
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