PhoneEasy Desktop II by AdvaTel
Developer Partner North America, EMEA and Asia-Pacific PhoneEasy is focused on maximizing workplace productivity. Incorporating a number of invaluable time-saving tools, it allows you to move seamlessly from one form of communication to another. Retrieving details of your contacts has never been easier. Search the centralised database using any of the fields e.g. Last Name, Department - or any combination. Results are filtered instantaneously as you type, so you can locate the desired record quickly. With a simple point and click you can contact the person via telephone, email or SMS. You even have the option of receiving SMS replies as an email. Call Stack is ideal if you are overwhelmed by the number of calls you need to make. Drag and drop contacts into the Call Stack and it will automatically dial the numbers in sequence. If your call goes unanswered PhoneEasy gives you the option of sending an email or SMS direct from your PC keyboard. Call SchedulerÉnever forget to make that important call again. Drag and drop a contact into the Call Scheduler and PhoneEasy's 'pop up' window will remind you when the call is due and your reason for calling. Conference Calls? Easy! Eliminate the need to recall complex telephone keypad commands. With the 'drag & drop' interface you can initiate a conference call, or extend an existing conversation to incorporate other parties, effortlessly.Transfer announced and unannounced calls with ease. Simply drag and drop the phone number from any directory into the transfer box, or enter the number manually. The Activity Log stores a record of calls received, made and missed as well as SMS messages sent. Save time by double-clicking on any number to dial, or queue missed call numbers in the Call Stack to return them quickly and easily.PhoneEasy lets you manage your incoming and outgoing calls with just a click of your mouse. It tells you who is calling and informs you about the person you are calling. It will even display any appointment details in the Outlook calendar of people you are trying to contact within your organisation, so you can determine the best method of further communication.
Solution Brief: 
Solution Brief for PhoneEasy Desktop II (156 KB, PDF)
AdvaTel N.A.Tech Support Tel: +61 3 8695 8695 N.A.Tech Support Email: phoneeasy.support@advatel.com.au EMEA Tech Support Tel: +61 3 8695 8695 EMEA Tech Support Email: phoneeasy.support@advatel.com.au CALA Tech Support Tel: +61 3 8695 8695 CALA Tech Support Email: phoneeasy.support@advatel.com.au Asia-Pacific Support Tel: +61 3 8695 8695 Asia-Pacific Tech Support Email: phoneeasy.support@advatel.com.au Web Address: www.advatel.com.au * 
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