PhoneEasy IP Console by AdvaTel
Enterprise Developer Partner PhoneEasy IP Console - AdvaTel's innovative screen based console puts the benefits of a hardware console on the attendant's PC screen. The simulated Busy Lamp Fields allow the operator to make more informed choices when determining how to handle a call. At a glance the user can see: who is free to take a call (no colour); whose extension is ringing (quick flashing blue); who is on a call (solid blue); who is on a call, and has another call waiting (slow flashing blue); who has forwarded their phone to voicemail or another number (solid yellow); and who has put their phone on Do Not Disturb (solid red). The Outlook mining facility enables the operator to see who is in a meeting (flashing black) and who is away (solid black).The My Workgroup area enables the console operator to easily monitor and contact the people who they deal with most frequently in their organisation; they simply click once to dial, or right-click to Email or SMS the contact. Within the Active Calls section the user can manage their calls using their keyboard or mouse, e.g. make a call, transfer a call, etc. The Active Display Icons let the user see at a glance the status of their calls, for e.g. calls on hold. The PhoneEasy IP Console also includes all of the time-saving tools that are available with PhoneEasy Desktop - Call Stack, Call Scheduler, Conference Calls, Transfer box and Activity Log.
Solution Brief: 
Solution Brief for PhoneEasy IP Console (307 KB, PDF)Press Releases and Bulletins
Advatel's PhoneEasy IP Console and PhoneEasy Desktop are now Nortel Orderable Compatible Products (30 KB)
PhoneEasy IP Console and PhoneEasy Desktop Attain Nortel Compatible Product Designation (26 KB)AdvaTel N.A.Tech Support Tel: +61 3 8695 8695 N.A.Tech Support Email: phoneeasy.support@advatel.com.au EMEA Tech Support Tel: +61 3 8695 8695 EMEA Tech Support Email: phoneeasy.support@advatel.com.au CALA Tech Support Tel: +61 3 8695 8695 CALA Tech Support Email: phoneeasy.support@advatel.com.au Asia-Pacific Support Tel: +61 3 8695 8695 Asia-Pacific Tech Support Email: phoneeasy.support@advatel.com.au Web Address: www.advatel.com.au * Nortel Channel Partners in North America and EMEA may purchase PhoneEasy IP Console through Nortel. Access pricing and other information on the secure Partner Information Center (PIC) website. Note: You must be a Channel Partner in North America and EMEA with a valid ID/password to the PIC to access this site. If you meet the above criteria and cannot access the link below, please contact the Select Product Program Staff. >PhoneEasy IP Console 
The Developer Product listed is verified in a laboratory environment as compatible with the indicated Nortel Product for a term of one (1) year from the date the Compatibility Test Audit was successfully completed as indicated above, until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product that incorporates new features or functionality, whichever occurs first. NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY.
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
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