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FCS eConnect by FCS Computer Systems

Enterprise Developer Partner
North America



FCS eConnect is a work flow automation tool for hotel guest service and building maintenance. It allows hotels to provide best-in-class guest service and reduce the costs of staffing and maintenance using wireless devices. Services tasks are routed via a small call center application to runners in the hotel via wireless devices such as the Nortel 2011 WLAN phone, SMS, GPRS or wi-fi enabled PDAs. Guest service and maintenance metrics can then be stored and analyzed by the hotelier to ensure the property provides best-in-class service.


Compatibility Testing Certificates:
Please pay close attention to key integration dependencies and configuration notes outlined on additional pages of certificates.

Compatibility Region: Nortel Platform/Release./Interface
* Links to HTML certificates. Interface listed only if relevant to test
Global Communication Server 1000 E/S/M Release: 4.5




FCS Computer Systems

N.A.Tech Support Tel: 1-800-SOS-4FCS
N.A.Tech Support Email: helpdesk.myfcs@planet1world.com
EMEA Tech Support Tel: +448707707929
EMEA Tech Support Email: helpdesk.myfcs@planet1world.com
CALA Tech Support Tel: 1-800-SOS-4FCS
CALA Tech Support Email: helpdesk.myfcs@planet1world.com
Asia-Pacific Support Tel: +603-79537222
Asia-Pacific Tech Support Email: helpdesk.myfcs@planet1world.com

Web Address: www.fcscs.com *

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The Developer Product listed is verified in a laboratory environment as compatible with the indicated Nortel Product for a term of one (1) year from the date the Compatibility Test Audit was successfully completed as indicated above, until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product that incorporates new features or functionality, whichever occurs first. NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.