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AMC Multi-Channel Integration Suite for Microsoft Dynamics CRM and Nortel by AMC Technology, L.L.C. - Select Product

Enterprise Developer Partner
Global



AMC's Multi-Channel Interface Suite (MCIS) enables telephone controls within Microsoft Dynamics CRM allowing users to perform call control without leaving the application.


Compatibility Testing Certificates:
Please pay close attention to key integration dependencies and configuration notes outlined on additional pages of certificates.

Compatibility Region: Nortel Platform/Release./Interface
* Links to HTML certificates. Interface listed only if relevant to test
Global Business Communications Manager 200/400 Release: 4.0
North America, EMEA and Asia Pacific Communication Control Toolkit (CCT) Release: 6.0
North America, EMEA and Asia Pacific Contact Center Manager Server Release: 6.0


Solution Brief:

PDF Solution Brief for AMC Multi-Channel Integration Suite for Microsoft Dynamics CRM and Nortel (110 KB, PDF)


AMC Technology, L.L.C.

N.A.Tech Support Tel: (888) 282-2457
N.A.Tech Support Email: support@amctechnology.com
EMEA Tech Support Tel: (888) 282-2457
EMEA Tech Support Email: support@amctechnology.com
CALA Tech Support Tel: (888) 282-2457
CALA Tech Support Email: support@amctechnology.com
Asia-Pacific Support Tel: (888) 282-2457
Asia-Pacific Tech Support Email: support@amctechnology.com

Web Address: www.amctechnology.com *

Nortel Select Product Program ( North America, EMEA, Asia-Pacific or CALA only). Nortel Select Products are strategically selected from third-party developers that we believe will create significant value for our customers and are orderable in North America, EMEA, Asia-Pacific or CALA from Nortel. For Select Product information on this product, please click below:

> AMC Multi-Channel Integration Suite for Microsoft Dynamics CRM and Nortel

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Nortel Compatible Product designation is intended to convey interop applicability only, and not market availability by region or country. Contact AMC Technology, L.L.C. directly for market availability of the Compatible Product in your area.

The Developer Product listed is verified in a laboratory environment as compatible with the indicated Nortel Product for a term of one (1) year from the date the Compatibility Test Audit was successfully completed as indicated above, until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product that incorporates new features or functionality, whichever occurs first. NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.