QuickCOM Enterprise by Texas Digital, Inc.
Enterprise Developer Partner North America QuickCOM Enterprise is a Windows NT application with the horsepower to handle the advanced data monitoring and messaging functions required in today's business environment. Texas Digital's advanced hardware design allows users to communicate around the corner or around the world using direct connection, IP addressability, wireless communication or a dial-up connection. QuickCOM's modular design makes it an investment that can grow with its users' communication needs.QuickCOM Enterprise proactively communicates real-time critical system status information from an unlimited number of mainframe or other system inputs. QuickCOM interfaces with help desk packages, mainframe operating systems, automation packages, network monitoring packages, or other sources. QuickCOM alerts users of system changes using audible tones combined with multi-colored messages on single or multi-lined LED Message Display Units, Panel Display Units, VGA monitors, alpha-numeric and numeric pagers, or networked workstations. The QuickCOM suite of products provides call center managers, supervisors, and agents a tool to view real-time call statistics thereby allowing for proactive management of the call center environment. Providing real-time ACD information improves customer service levels, reduces hold times, reduces lost or abandoned calls, increases supervisor and agent productivity and increases revenue.
Solution Brief: 
Solution Brief for QuickCOM Enterprise (367 KB, PDF)Texas Digital, Inc. N.A.Tech Support Tel: 979-696-0485 N.A.Tech Support Email: help@txdigital.com Web Address: www.txdigital.com * 
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