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tools CTI Pack by Resource Software International Ltd.

Enterprise Developer Partner



tools CTI Pack is a comprehensive set of powerful enablers for telephony control and presence management on Nortel BCM and Norstar. tools CTI Pack offers forced/verified account codes, toll restriction, E911/PSAP Emergency Notification, CLID logging, Do Not Call control, Station Login, Station Message Detail Recording (including internal calls), inbound call routing, fast dial, call limits, message notificiation and hospitality features.


Compatibility Testing Certificates:
Please pay close attention to key integration dependencies and configuration notes outlined on additional pages of certificates.

Compatibility Region: Nortel Platform/Release./Interface
* Links to HTML certificates. Interface listed only if relevant to test
North America Business Communications Manager 200/400 Release: 4.0
North America Business Communications Manager 50 Release: 3.0
North America Norstar MICS/CICS Release: 7.0


Solution Brief:

PDF Solution Brief for tools CTI Pack (70 KB, PDF)


Resource Software International Ltd.

N.A.Tech Support Tel: 905 576-4575
N.A.Tech Support Email: support@telecost.com

Web Address: www.telecost.com *

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The Developer Product listed is verified in a laboratory environment as compatible with the indicated Nortel Product for a term of one (1) year from the date the Compatibility Test Audit was successfully completed as indicated above, until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product that incorporates new features or functionality, whichever occurs first. NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.