Compatible Product configuration and testing notes for QSD Contact Center by Smart Telecom with Business Communications Manager 200/400
- It is advised for proper reporting and real time data that the BCM Phone M7324 be configured for both Autodial keys for each ACD agent DN. The Key 1 on the M7324 maps to Key 32 in the QSD configuration.
- The Autodial keys should be programmed as Internal Autodial.
- The BCM M7324 phone must also have the ACD agent DN appearances on the M7324 and must be programmed as answer DNs with Appearance only.
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Compatible Product Disclaimer
Nortel Compatible Product designation is intended to convey interop applicability only, and not market availability by region or country. Contact Smart Telecom directly for market availability of the Compatible Product in your area.
The Developer Product listed is verified in a laboratory environment as compatible with the indicated Nortel Product for a term of one (1) year from the date the Compatibility Test Audit was successfully completed as indicated above, until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product that incorporates new features or functionality, whichever occurs first. NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY.
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