Compatible Product configuration and testing notes for USB Analog Terminal Adapter (ATA) with Business Communications Manager 50


Compatibility with CS 1000, BCM and BCM50 is dependent on interface with user’s Nortel IP Softphone 2050 R2.0 Maintenance Release 254.

The following features were tested:

    - Basic Call Features : Caller ID, DTMF (Voicemail interaction)
    - Split Control : Call Hold, Message Retrieval, Transfer, Conference
    - Peripheral Testing : FAX, Modem, External Lamp, TTY, Doorphone

The tests were performed on the following Nortel platforms:

    - Nortel Business Communications Manager (BCM) 200/400, Release 3.7
    - Nortel Communication Server 1000, Release 4.50W

    - Nortel Business Communications Manager (BCM) 200/400, Release 4.0 Compatible Product designation granted by technical review.

FAX support
    - T.38 fax is not supported in cases where IP trunks (SIP or H.323) are used
    - Due to the nature of test results, it is recommended that if FAX be used with the USB-ATA, that transmission speeds of 9600 bps or less be used, with ECM turned off, to improve the likelihood of a successful 1st transmission. Transmissions at 300 bps may be most reliable.

TTY support
    - Despite some instances of garbled text for both calling and called parties, it is possible to conduct an intelligible TTY conversation

MODEM support
    - Modem connectivity at 300 bps demonstrated the best reliability, in terms of staying connected, as well as noise on the connection.

Calling/Called Party Name Display:
    - Name display is not supported. Only numbers will be displayed

DTMF
    - Incoming DTMF was not successful when the USB-ATA is connected an a trunk on a PBX.

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