Compatible Product configuration and testing notes for AppManager by NetIQ dba Attachmate with Business Communications Manager 200/400


The following components are required to implement NetIQ AppManager from NetIQ:

- NetIQ AppManager server and console software - sold by NetIQ and Nortel; supported by NetIQ.

- NetIQ AppManager for Nortel IP Telephony Module - sold by NetIQ and Nortel; supported by NetIQ. Comprises a set of Knowledge Scripts that can be run on the centralized AppManager server to collect and display information about BCMs, such as CPU utilization, memory utilization, QoS queue usage, and QoS Monitor statistics. Purchasing this module also gives the customer access to support for other Nortel IP telephony servers, such as the CS 1000.

- The user needs to apply the following BCM patches to enjoy all benefits of the NetIQ AppManager solution:
- BCM.R400.033.SRG (fixes PVQM alarm values in BCM 4.0)
- BCM.R400.032-PSM (fixes memory utilization parameters in BCM 4.0)



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Compatible Product Disclaimer
Nortel Compatible Product designation is intended to convey interop applicability only, and not market availability by region or country. Contact NetIQ dba Attachmate directly for market availability of the Compatible Product in your area.

The Developer Product listed is verified in a laboratory environment as compatible with the indicated Nortel Product for a term of one (1) year from the date the Compatibility Test Audit was successfully completed as indicated above, until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product that incorporates new features or functionality, whichever occurs first. NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.