Compatible Product configuration and testing notes for SipTone III Ethernet Phone by ipDialog, Inc. with Communication Server 1000 E/S/M


The ipDialog SIP phones are provisioned as a SIP user on the Network Redirect Server (NRS) only; they are not provisioned as IP lines. Refer to IP Peer Networking Installation and Configuration NTP. Note also the following feature limitations:

  • Any calls to/from ipDialog sets to/from Communication Server 1000 IP phones (200x), digital, and analog sets will require one SIP trunk on the call server. Thus, one SIP trunk ISM is required for every active ipDialog call.

  • MCDN features are not supported on ipDialog sets.

  • Survivable mode is not supported on ipDialog sets for CS 1000 Branch Office or Survivable Remote Gateway (SRG) applications.

  • ipDialog sets can not be used as a Symposium Call Center agent set.

  • VLAN ID must be set to 0 on 200x IP sets.


    • Call forward to voice messaging service DN is not possible when the ipDialog SIP Phone is in the following states:
  • Do-Not-Disturb enabled

  • Power-off

  • Physically unplugged from the network


  • The ipDialog phone’s advanced configuration web page should have "DTMF receive capability" set to INFO.

  • ipDialog SIP phone cannot switch over to Alternate and Failsafe NRS server when Primary NRS server is out of service.

  • Redirect/tandem calls via three or more NRS server collaboration is not supported.


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    Compatible Product Disclaimer
    Nortel Compatible Product designation is intended to convey interop applicability only, and not market availability by region or country. Contact ipDialog, Inc. directly for market availability of the Compatible Product in your area.

    The Developer Product listed is verified in a laboratory environment as compatible with the indicated Nortel Product for a term of one (1) year from the date the Compatibility Test Audit was successfully completed as indicated above, until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product that incorporates new features or functionality, whichever occurs first. NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY. Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.