Nortel: Programs - Developer Program - Product Type: CRM and CRM Integration Nortel Compatible Products

Archived Nortel Compatibility Certificates

Product Type: CRM and CRM Integration Compatible Products - Enterprise

(Click on a Nortel product name in the "Interoperable Nortel Platform" column to see certificates for Nortel Compatible Products and/or Registered Product testing notes, as applicable

From our Developer Members

Member Company Membership Region(s)	Developer Product	Interoperable Nortel Platform
> AMC Technology, L.L.C. Enterprise Developer Partner Global	AMC Data Connector for Nortel HDX Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged, configurable HDX integration with CRM business applications. View Solution Brief (84 KB, PDF)	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.1.0
	AMC Multi-Channel Integration Suite for Microsoft Dynamics CRM and Nortel Select Product: North America, EMEA, Asia-PacificCALA CTI Enablement of Microsoft Dynamics CRM View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 5.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.0
	AMC Multi-Channel Integration Suite for mySAP CRM and Nortel Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged integration between mySAP CRM and Nortel call center solutions. View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Interface: LAN CTE Developer Release Level: 5.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.0
	AMC Multi-Channel Integration Suite for PeopleSoft CRM and Nortel Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged integration between PeopleSoft CRM and Nortel call center solutions View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 5.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.0
	AMC Multi-Channel Integration Suite for salesforce.com and Nortel Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged integration between salesforce.com CRM and Nortel CC solutions View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 1.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 1.0 Contact Center Manager Server Nortel Release level: 6.0 Interface: CCT 6.0 Developer Release Level: 1.0
	AMC Multi-Channel Integration Suite for Siebel 7 and 8 and Nortel Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged integration between Siebel CRM and Nortel call center solutions View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 5.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.0
> ConverTec Inc. Enterprise Developer Partner North America	CALL Navigator Desktop Solution providing Call Control, Presence and Directory Functions	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 1.0 Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 1.1 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 1.0 Norstar MICS Nortel Release level: 7.1 Developer Release Level: 1.0
	CRM Integrator Integration of CRM applications, such as Outlook and ACT!, to BCM & Norstar View Solution Brief (132 KB, PDF)	Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 1.1 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 1.0 Norstar MICS Nortel Release level: 7.1 Developer Release Level: 1.0
> Datapulse Enterprise Developer Partner North America and EMEA	Intuition Agent Provides a contact centre agent with call handling/directory search capabilities View Solution Brief (180 KB, PDF)	Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 1.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 1.0
> empix evolve srl Enterprise Developer Partner EMEA	xtension EVOLVE Orderable Nortel Compatible Product: EMEA Corporate directory, fax server, Skype gateway and extension mobility. View Solution Brief (126 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 3.1 Business Communications Manager 50 Nortel Release level: 2.0 Developer Release Level: 3.1 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 3.1
> First Tech Tecnologia Ltda Enterprise Developer Partner CALA	Agent CTI Client Call Center app with screen pops, call event logger, and instant messenger	Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 1.4 Contact Center Manager Server Nortel Release level: 6.0 Interface: CCT Developer Release Level: 1.4 Media Processing Server 500 Nortel Release level: 3.0 Developer Release Level: 1.4
Isbel Telecomunicaciones S.A. Enterprise Open Developer CALA	Forward Contact Center Application Suite	Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 3.0 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 3.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 3.0
PRESENCE TECHNOLOGY Enterprise Open Developer EMEA	CRM Optimizer Multi-channel modular solution that integrates all contact channels	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 6.4
> Resource Software International Ltd. Enterprise Developer Partner North America	tools CTI Pack Turbo Charge Your BCM and Norstar With Exclusive Productivity Tools from RSI View Solution Brief (70 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 4.0 Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 4.0 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 4.0 Norstar MICS/CICS Nortel Release level: 7.0 Developer Release Level: 3.6
	Visual Rapport Integrated visual console for real time status, call logging and messaging View Solution Brief (128 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 3.1 Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 3.1 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 3.1 Norstar MICS/CICS Nortel Release level: 7.0 Developer Release Level: 3.1

DISCLAIMER: 
The Developer Product(s) are verified as compatible in the laboratory environment with the indicated Nortel Product(s) for a term of one (1) year from the date the Compatibility Test Audit/Evaluation was successfully completed until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product(s) listed in the compatibility certificate that incorporates new features or functionality, whichever occurs first. 

NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING,  NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT(S) INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THE DEVELOPER PRODUCT OR THE CERTIFICATES OF COMPATIBILITY DOWN-LOADABLE FROM THE LINKED WEB PAGES.

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