Nortel: Programs - Developer Program -Compatible with Contact Center - Express (fka Symposium Express Call Center)

Archived Nortel Compatibility Certificates

Compatible with
Contact Center - Express
(fka Symposium Express Call Center)

(Click on a Nortel product name in the "Interoperable Nortel Platform" column to see Compatibility Certificates with detailed testing information)

From our Developer Partners

Member Company Membership Region(s)	Developer Product	Interoperable Nortel Platform
> AMC Technology, L.L.C. Developer Partner Global	AMC Multi-Channel Integration Suite for Microsoft CRM 1.2 and Nortel Select Product: North America, EMEA, Asia-Pacific and CALA Pre-packaged integration between Microsoft CRM and Nortel call center solutions	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 5.0
	AMC Multi-Channel Integration Suite for mySAP CRM and Nortel Select Product: North America, EMEA, Asia-Pacific and CALA Pre-packaged integration between mySAP CRM and Nortel call center solutions.	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 5.0
	AMC Multi-Channel Integration Suite for PeopleSoft CRM and Nortel Select Product: North America, EMEA, Asia-Pacific and CALA Pre-packaged integration between PeopleSoft CRM and Nortel call center solutions	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 5.0
	AMC Multi-Channel Integration Suite for Siebel 7 and 8 and Nortel Select Product: North America, EMEA, Asia-Pacific and CALA Pre-packaged integration between Siebel CRM and Nortel call center solutions	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 5.0
> Chrysalis Software, Inc. Developer Partner North America	Sonata Screen pops for increased customer service and productivity	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 3.1
> Smart Telecom Developer Partner North America	QSD Contact Center Provides key performance statistics for Call Centres & Agents	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 2.0
> Symmetrics Business Intelligence Solutions, Inc. Developer Partner North America and EMEA	ACD-DN Performance Report Bundle Reporting, Analysis and Performance Management Solutions for the Contact Center	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 1.5
> Symon Communications, Inc. Developer Partner North America and EMEA	Symon Enterprise Server (SES) Select Product: North America and EMEA Real-Time Messaging & Alerting for Desktops & IP Wireless Wallboards	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 9.2
> TelStrat International Ltd. Developer Partner North America and EMEA	Engage Record TDM and VoIP Call Recording	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 6.0
> Texas Digital, Inc. Developer Partner North America	QuickCOM Enterprise Proactively communicates real-time critical system status.	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 2.5

Nortel Compatible Products from our Open Developers

Forward by Isbel Telecomunicaciones S.A.
	Contact Center Application Suite
	> Contact Center - Express Release: 4.2

DISCLAIMER: 
The Developer Product(s) are verified as compatible in the laboratory environment with the indicated Nortel Product(s) for a term of one (1) year from the date the Compatibility Test Audit/Evaluation was successfully completed until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product(s) listed in the compatibility certificate that incorporates new features or functionality, whichever occurs first. 

NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT OR THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING,  NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT AND THE NORTEL PRODUCT(S) INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THE DEVELOPER PRODUCT OR THE CERTIFICATES OF COMPATIBILITY DOWN-LOADABLE FROM THE LINKED WEB PAGES.

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