Nortel: Programs - Developer Program - Product Type: Attendant Console Nortel Compatible Products

Product Type: Attendant Console Compatible Products - Enterprise

(Click on a Nortel product name in the "Interoperable Nortel Platform" column to see certificates for Nortel Compatible Products and/or Registered Product testing notes, as applicable

From our Developer Members

Member Company
Membership Region(s)

Developer Product

Interoperable Nortel Platform

> AdvaTel

Enterprise Developer Partner
North America, EMEA and Asia-Pacific

PhoneEasy Desktop

Orderable Nortel Compatible Product: North America, EMEA and Asia-Pacific

PhoneEasy Desktop combines your phone, email & PC based SMS in one solution.

View Solution Brief
- includes Sales Contacts
(307 KB, PDF)

Business Communications Manager 200/400
Nortel Release level: 4.0
Developer Release Level: 2.0

Business Communications Manager 450
Nortel Release level: 1.0
Developer Release Level: 2.0

Business Communications Manager 50
Nortel Release level: 3.0
Developer Release Level: 2.0

Software Communication System (SCS)
Nortel Release level: 3.0
Interface: SIP (UDP)
Developer Release Level: 2.0

View Configuration Guide
(666 KB, PDF)

PhoneEasy IP Console

Orderable Nortel Compatible Product: North America, EMEA and Asia-Pacific

PhoneEasy IP Console puts the benefits of a hardware console on the PC screen.

View Solution Brief
- includes Sales Contacts
(307 KB, PDF)

Business Communications Manager 200/400
Nortel Release level: 4.0
Developer Release Level: 1.3

Business Communications Manager 450
Nortel Release level: 1.0
Developer Release Level: 1.3

Business Communications Manager 50
Nortel Release level: 3.0
Developer Release Level: 1.3

Software Communication System (SCS)
Nortel Release level: 3.0
Interface: SIP (UDP)
Developer Release Level: 1.3

View Configuration Guide
(666 KB, PDF)

> Amcom Software, Inc.

Enterprise Developer Partner
North America

AnswerPro™

Intelligent Console and Directory for Corporate Environments

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: M2616 / MCA
Developer Release Level: 10.4.180

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: CCT
Developer Release Level: 10.4.180

Communication Server 2100
Nortel Release level: SE11
Interface: CCT
Developer Release Level: 10.4.180

Communication Server 2100
Nortel Release level: SE11
Interface: CP101 - M5316
Developer Release Level: 10.4.180

IntelliDESK®

PC-based Intelligent Console and Enterprise Directory

Communication Control Toolkit (CCT)
Nortel Release level: 6.0
Developer Release Level: 6.0

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: CCT 6.0
Developer Release Level: 6.0

Contact Center Manager Server
Nortel Release level: 6.0
Developer Release Level: 6.0

MediCall™

HealthCare Intelligent Console System

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: M2616 / MCA
Developer Release Level: 10.4.180

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: CCT
Developer Release Level: 10.4.180

Communication Server 2100
Nortel Release level: SE11
Interface: CP101-M5316
Developer Release Level: 10.4.180

Communication Server 2100
Nortel Release level: SE11
Interface: CCT
Developer Release Level: 10.4.180

Smart Console with Phone Server

CTI Attendant Workstation for high-volume, mission-critical call centers.

View Solution Brief
- includes Sales Contacts
(93 KB, PDF)

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: CCT
Developer Release Level: 4.5

Communication Server 2100
Nortel Release level: SE11
Interface: CCT
Developer Release Level: 4.1

Communication Server 2100
Nortel Release level: SE11
Interface: M5316 w/ CPI 101
Developer Release Level: 4.1

XpressDesk™

Hospitality Intelligent Attendant Console and Automated Guest Wakeup System

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: M2616 / MCA
Developer Release Level: 10.4.180

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: CCT
Developer Release Level: 10.4.180

Communication Server 2100
Nortel Release level: SE11
Interface: CCT
Developer Release Level: 10.4.180

Communication Server 2100
Nortel Release level: SE11
Interface: M5316 w CPI-100
Developer Release Level: 10.4.180

Amtelco

Enterprise Open Developer
North America

Infinity

Infinity - Intelligent Console for Healthcare Applications

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: PRI
Developer Release Level: 5.50.04

Communication Server 1000 E/M
Nortel Release level: 6.0
Interface: PRI
Developer Release Level: 5.51.05

Communication Server 2100
Nortel Release level: SE11
Interface: PRI / ISDN
Developer Release Level: 5.51.05

> Conveyant Systems, Inc.

Enterprise Developer Partner
North America

TeleDirectory IP for Nortel CS 2000/2100

TeleDirectory IP Attendant Console which interfaces to the Nortel CS 2000 & 2100

Communication Server 2100
Nortel Release level: SE11
Interface: MSAC
Developer Release Level: 2.6

TeleDirectory PC Console - for M1 and CS 1000

PC-based Attendant Console interfacing to M1 and CS 1000 via PCCIU or 2250

View Solution Brief
- includes Sales Contacts
(172 KB, PDF)

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: PCCIU and M2250
Developer Release Level: 2.42

Communication Server 1000 E/M
Nortel Release level: 6.0
Interface: M2250 or PCCIU
Developer Release Level: 2.6.1.1

> Datapulse

Enterprise Developer Partner
North America and EMEA

Intuition 1000

Orderable Nortel Compatible Product: North America, EMEA and Asia-Pacific

PC Attendant Console solution for Meridian 1 and Communication Server 1000

View Solution Brief
- includes Sales Contacts
(74 KB, PDF)

Communication Server 1000 E/M
Nortel Release level: 5.5
Developer Release Level: 4.0.10

Communication Server 1000 E/M
Nortel Release level: 5.5
Developer Release Level: 4.0.10

Communication Server 1000 E/M
Nortel Release level: 6.0
Developer Release Level: 4.5.0.6

Intuition 2000

Screen-based operator positions for attendants

Communication Server 2100
Nortel Release level: SE11
Developer Release Level: 2.0.8

Intuition Agent

Provides a contact centre agent with call handling/directory search capabilities

View Solution Brief
- includes Sales Contacts
(180 KB, PDF)

Communication Control Toolkit (CCT)
Nortel Release level: 6.0
Developer Release Level: 1.0

Communication Control Toolkit (CCT)
Nortel Release level: 7.0
Developer Release Level: 1.3.1

Communication Server 1000 E/M
Nortel Release level: 6.0
Developer Release Level: 1.3.1

Contact Center Manager Server
Nortel Release level: 6.0
Developer Release Level: 1.0

Contact Center Manager Server
Nortel Release level: 7.0
Developer Release Level: 1.3.1

Intuition Gateway

Orderable Nortel Compatible Product: North America, EMEA and Asia-Pacific

Intuition Gateway is a screen-based operator solution for IP systems

View Solution Brief
- includes Sales Contacts
(163 KB, PDF)

Communication Server 1000 E/M
Nortel Release level: 5.5
Developer Release Level: 1

FROX Communication

Enterprise Developer Partner
EMEA

Atiras

Atiras all in one Management solution for Enterprise and Healthcare

Communication Server 1000 E/M
Nortel Release level: 5.0
Interface: Serial Data Interface only
Developer Release Level: 6.0

ITEL

Enterprise Developer Partner
North America and EMEA

Console for BCM (aka BCM Console)

PC Attendant Console for Business Communications Manager (BCM)

View Solution Brief
- includes Sales Contacts
(173 KB, PDF)

Business Communications Manager 450
Nortel Release level: 1.0
Developer Release Level: 4.0.5

Business Communications Manager 50
Nortel Release level: 3.0
Developer Release Level: 4.0.5

> Komutel

Enterprise Developer Partner
North America

Console.NET

Select Product: North America

Browser-based Attendant Console for Business Communications Manager and Norstar

View Solution Brief
- includes Sales Contacts
(109 KB, PDF)

Business Communications Manager 200/400
Nortel Release level: 4.0
Developer Release Level: 4.0

Business Communications Manager 450
Nortel Release level: 1.0
Developer Release Level: 4.0

Business Communications Manager 50
Nortel Release level: 3.0
Developer Release Level: 4.0

Norstar MICS/CICS
Nortel Release level: 7.1
Developer Release Level: 4.1

SIT BCM

PC Attendant Console

Business Communications Manager 200/400
Nortel Release level: 4.0
Interface: LAN CTE
Developer Release Level: 1.0

Business Communications Manager 450
Nortel Release level: 1.0
Interface: LAN CTE
Developer Release Level: 1.0

Business Communications Manager 50
Nortel Release level: 3.0
Interface: LAN CTE
Developer Release Level: 1.0

SIT PBX

PC Attendant/Operator Console for CS 1000 and Meridian 1

View Solution Brief
- includes Sales Contacts
(449 KB, PDF)

Communication Server 1000 E/M
Nortel Release level: 6.0
Interface: PCCIU
Developer Release Level: 1.1

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: PCCIU
Developer Release Level: 1.1

Polycom, Inc.

Enterprise Open Developer
North America and EMEA

VVX 1500

The first business media phone combining telephony, video and applications

Communication Server 2100
Nortel Release level: SE11
Interface: SIP
Developer Release Level: 3.1.3.0439 (BootROM 4.1.3.0054

Communication Server 2100
Nortel Release level: SE13
Interface: SIP
Developer Release Level: 3.1.3.0439 (BootROM 4.1.3.0054

Quentris

Enterprise Open Developer
EMEA

Smile

Smile 3 is a Screen Based Console designed for CS 1000 systems

Communication Server 1000E
Nortel Release level: 5.5
Developer Release Level: 3

Communication Server 1000E
Nortel Release level: 6.0
Developer Release Level: 3.0

Smile for BCM

Attendant Screen Based Console for BCM

Business Communications Manager 50
Nortel Release level: 3.0
Developer Release Level: 1.1

> Resource Software International Ltd.

Enterprise Developer Partner
North America

tools CTI Pack

Turbo Charge Your BCM and Norstar With Exclusive Productivity Tools from RSI

View Solution Brief
- includes Sales Contacts
(70 KB, PDF)

Business Communications Manager 50/450
Nortel Release level: 5.0
Developer Release Level: 4.0

Norstar MICS/CICS
Nortel Release level: 7.1
Developer Release Level: 3.6

Visual Rapport

Integrated visual console for real time status, call logging and messaging

View Solution Brief
- includes Sales Contacts
(128 KB, PDF)

Business Communications Manager 50/450
Nortel Release level: 5.0
Developer Release Level: 3.1

Norstar MICS/CICS
Nortel Release level: 7.1
Developer Release Level: 3.1

Visual Rapport Console.NET

Browser-based Attendant Console for Business Communications Manager and Norstar

Business Communications Manager 200/400
Nortel Release level: 4.0
Interface: BCM LAN CTE
Developer Release Level: 4.1

Business Communications Manager 450
Nortel Release level: 1.0
Interface: BCM LAN CTE
Developer Release Level: 4.1

Business Communications Manager 50
Nortel Release level: 3.0
Interface: BCM LAN CTE
Developer Release Level: 4.1

Norstar MICS/CICS
Nortel Release level: 7.1
Developer Release Level: 4.1

> T-Metrics, Inc.

Enterprise Developer Partner
North America

PhoneGroups™ IP BLF Server for CS 1000

Enables operators to view the real-time status of hundreds of extensions

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: UNIStim
Developer Release Level: 4.0

Communication Server 1000 E/M
Nortel Release level: 6.0
Interface: UNIStim
Developer Release Level: 4.0

Meridian 1 PBX
Nortel Release level: CS 1000 release 5.5
Interface: UNIStim
Developer Release Level: 4.0

PhoneGroups™ IP Operator Attendant Console for CS 1000

Orderable Nortel Compatible Product: North America

PC-Based IP Console for CS 1000 4.0 or higher

View Solution Brief
- includes Sales Contacts
(117 KB, PDF)

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: UNIStim
Developer Release Level: 6.0

Communication Server 1000 E/M
Nortel Release level: 6.0
Interface: UNIStim
Developer Release Level: 6.0

PhoneGroups™ IP Operator Attendant Console for CS 2100

Select Product: North America

Advanced IP-based operator call management system

View Solution Brief
- includes Sales Contacts
(150 KB, PDF)

Communication Server 2100
Nortel Release level: SE11
Interface: UNIStim
Developer Release Level: 6.0

PhoneGroups™ M2250 Operator Attendant Console

Attendant Console solution for M1 and CS 1000

View Solution Brief
- includes Sales Contacts
(116 KB, PDF)

Communication Server 1000 E/M
Nortel Release level: 6.0
Interface: M2250 Console Interface
Developer Release Level: 1.0

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: M2250 Console Interface
Developer Release Level: 1.0

PhoneGroups™ MSAC Operator Attendant Console

Attendant/Operator Console for SL 100 and DMS 100

View Solution Brief
- includes Sales Contacts
(142 KB, PDF)

Communication Server 2100
Nortel Release level: SE11
Interface: MSAC
Developer Release Level: 4.0

Communication Server 2100
Nortel Release level: SE13
Interface: MSAC
Developer Release Level: 4.0

PhoneGroups™ PCCIU Operator Attendant Console

Operator Attendant Console for CS 1000 and M1

View Solution Brief
- includes Sales Contacts
(111 KB, PDF)

Communication Server 1000 E/M
Nortel Release level: 6.0
Interface: PCCIU
Developer Release Level: 1.0

Communication Server 1000 E/M
Nortel Release level: 5.5
Developer Release Level: 1.0

Telecommunication Software GMBH

Enterprise Developer Partner
EMEA

SAMwin.CBC SIP Console

Comprehensive and professional VoIP SIP Console Solution

View Solution Brief
- includes Sales Contacts
(92 KB, PDF)

Communication Server 1000 E/M
Nortel Release level: 5.5
Interface: SIP
Developer Release Level: 4.5

Trio Enterprise AB

Enterprise Developer Partner
EMEA

Trio Enterprise

Unified comm platform combining IP-PBX, CTI, ACD, CRM, presence, and management

Communication Server 1000 E/M
Nortel Release level: 5.5
Developer Release Level: 2.1

Communication Server 1000 E/M
Nortel Release level: 6.0
Developer Release Level: 2.2

DISCLAIMER: 
The Developer Product(s) are verified as compatible in the laboratory environment with the indicated Nortel Product(s) for a term of one (1) year from the date the Compatibility Test Audit/Evaluation was successfully completed until the Developer issues a new version of such Developer Product that incorporates new features or functionality or until Nortel issues a new version of such Nortel Product(s) listed in the compatibility certificate that incorporates new features or functionality, whichever occurs first. 

Nortel Compatible and Registered Product designations are intended to convey interop applicability only, and not market availability by region or country. Contact the developer directly for market availability of the desired Developer Product.

The Developer Product identified as a Nortel Compatible Product is verified in a laboratory environment as compatible with the indicated Nortel System(s).  The Developer Product identified as a Registered Product is confirmed, through Nortel review of Developer-conducted testing results, as having basic interoperability with the indicated Nortel System(s).

NORTEL MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WITH RESPECT TO THE DEVELOPER PRODUCT, THE NORTEL PRODUCT, OR THE INTEROPERABILITY WITH THE NORTEL PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NORTEL HEREBY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY NATURE WHATSOEVER AS TO THE DEVELOPER PRODUCT, THE NORTEL PRODUCT, AND INTEROPERABILITY WITH THE NORTEL PRODUCT INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE AND NORTEL FURTHER SHALL HAVE NO LIABILITY TO DEVELOPER OR ANY OTHER PARTY ARISING FROM OR RELATED IN ANY MANNER TO THIS CERTIFICATE OF COMPATIBILITY OR REGISTERED PRODUCT LISTING. 

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.