Nortel: Programs - Developer Program - Program Members - Enterprise Contact Center and Self-Service

Program Members - Enterprise Contact Center and Self-Service Developers

The Nortel Developer Program supports an expansive community of developers and solution providers that share a common goal with Nortel - to provide the marketplace with leading edge products that help our customers win in today's marketplace.

The program's tiered membership structure allows companies to select the level of relationship that they wish to pursue and which best meets their individual needs. The list below is a cumulative list of both our Open Developer and Developer Partner members .Click on the name of a Developer Partner for information on their company and Nortel Compatible Products, or on a product name under "Interoperable Nortel Platform" to link to specific product information and compatibility certificates.

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Member Company Membership Region(s)	Developer Product	Interoperable Nortel Platform
Accenture Enterprise Open Developer North America	CRM and CRM Integration
Admiral Insurance Services Ltd Enterprise Open Developer EMEA	Real-Time Statistics Reporting/Wallboards
ADP Enterprise Open Developer EMEA	IP Clients, Terminals & Accessories
> AdvaTel Enterprise Developer Partner North America and EMEA	PhoneEasy Desktop Orderable Nortel Compatible Product: North America, EMEA and Asia-Pacific PhoneEasy Desktop combines your phone, email & PC based SMS in one solution. View Solution Brief (307 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 2.0 Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 2.0 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 2.0 Software Communication System (SCS) 500 Nortel Release level: 2.0 Interface: SIP (UDP) Developer Release Level: 2.0
	PhoneEasy IP Console Orderable Nortel Compatible Product: North America, EMEA and Asia-Pacific PhoneEasy IP Console puts the benefits of a hardware console on the PC screen. View Solution Brief (307 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 1.3 Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 1.3 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 1.3 Software Communication System (SCS) 500 Nortel Release level: 2.0 Interface: SIP (UDP) Developer Release Level: 1.3
Affiniti - f/k/a Kingston Communications Enterprise Open Developer EMEA	Outbound Dialing
ALFACOM KOMUNIKASYON SAN. VE TIC. LIMITED Enterprise Open Developer EMEA	CRM and CRM Integration
> Algo Communication Products Ltd. Enterprise Developer Partner North America and EMEA	1201 CallBox Select Product: North America Algo 1201 CallBox for Nortel's APP Pack Solution Suite for BCM View Solution Brief (139 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 1.0 Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 1.0 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 1.0
	Digital AuxBox Digital desktop voice recording capability. View Solution Brief (90 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 1.3 Business Communications Manager 50 Nortel Release level: 2.0 Developer Release Level: 1.3 Communication Server 1000 E/M Nortel Release level: 5.5 Developer Release Level: 1.3 Meridian 1 PBX Nortel Release level: CS 1000 Rls. 5.0 Developer Release Level: 1.3 Norstar MICS/CICS Nortel Release level: 7.0 Developer Release Level: 1.3
	Enterprise Call Recorder (ECR) Software Professional Multi-User Call Recording & Monitoring Solution View Solution Brief (134 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 2.1 Business Communications Manager 50 Nortel Release level: 2.0 Developer Release Level: 2.1 Communication Server 1000 E/M Nortel Release level: 5.5 Developer Release Level: 2.1 Meridian 1 PBX Nortel Release level: CS 1000 5.0 Interface: TCM Developer Release Level: 2.1 Norstar MICS/CICS Nortel Release level: 7.0 Developer Release Level: 2.1
	USB Analog Terminal Adapter (ATA) Select Product: North AmericaEMEA USB ATA for Nortel IP Softphone 2050 View Solution Brief (114 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Business Communications Manager 200/400 Nortel Release level: 4.0 Business Communications Manager 50 Nortel Release level: 2.0 Business Communications Manager 50 Nortel Release level: 2.0 Communication Server 1000 E/M Nortel Release level: 5.0 Communication Server 1000 E/M Nortel Release level: 5.5 IP Softphone 2050 Nortel Release level: 2.0, Rls 254 & later IP Softphone 2050 Nortel Release level: 2.0, Rls 254 & later
Alpha-American Signs, Inc Enterprise Open Developer North America	Agent/Quality Monitoring
> AMC Technology, L.L.C. Enterprise Developer Partner Global	AMC Data Connector for Nortel HDX Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged, configurable HDX integration with CRM business applications. View Solution Brief (84 KB, PDF)	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.1.0
	AMC Multi-Channel Integration Suite for Microsoft Dynamics CRM and Nortel Select Product: North America, EMEA, Asia-PacificCALA CTI Enablement of Microsoft Dynamics CRM View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 5.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.0 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 5.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.0 Meridian 1 PBX Nortel Release level: CS 1000 5.0 Interface: CCT 6.0 Developer Release Level: 5.0
	AMC Multi-Channel Integration Suite for mySAP CRM and Nortel Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged integration between mySAP CRM and Nortel call center solutions. View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Interface: LAN CTE Developer Release Level: 5.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.0 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 5.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.0 Meridian 1 PBX Nortel Release level: CS 1000 5.0 Interface: CCT 6.0 Developer Release Level: 5.0
	AMC Multi-Channel Integration Suite for PeopleSoft CRM and Nortel Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged integration between PeopleSoft CRM and Nortel call center solutions View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 5.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.0 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 5.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.0 Meridian 1 PBX Nortel Release level: CS 1000 5.0 Interface: CCT 6.0 Developer Release Level: 5.0
	AMC Multi-Channel Integration Suite for salesforce.com and Nortel Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged integration between salesforce.com CRM and Nortel CC solutions View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 1.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 1.0 Contact Center Manager Server Nortel Release level: 6.0 Interface: CCT 6.0 Developer Release Level: 1.0
	AMC Multi-Channel Integration Suite for Siebel 7 and 8 and Nortel Select Product: North America, EMEA, Asia-PacificCALA Pre-packaged integration between Siebel CRM and Nortel call center solutions View Solution Brief (84 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 5.0 Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.0 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 5.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.0 Meridian 1 PBX Nortel Release level: CS 1000 5.0 Interface: CCT 6.0 Developer Release Level: 5.0
Amtelco Enterprise Open Developer North America	Infinity Infinity - Intelligent Console for Healthcare Applications	Communication Server 1000 E/M Nortel Release level: 5.5 Interface: PRI Developer Release Level: 5.50.04
ANALEC Infotech Private Ltd Enterprise Open Developer Asia-Pacific	CRM and CRM Integration
Aneka Spring Telekomindo Enterprise Open Developer Asia-Pacific	CRM and CRM Integration
APOLLO TELECOM PVT. LTD. Enterprise Open Developer Asia-Pacific	Unified Desktop Application for Contact Center Agents
ASC telecom AG Enterprise Open Developer EMEA	Voice Recording and Screen Capture
Aspire Call Center Technologies, LTD Enterprise Open Developer EMEA	CRM and CRM Integration
Astound Technologies Enterprise Open Developer North America	Real-Time Statistics Reporting/Wallboards
ATIO Enterprise Open Developer EMEA	IVR
BCE ELIX INC. Enterprise Open Developer North America	Call Control/Call Routing
Beijing Bridge Telecom Technology Co., Ltd. Enterprise Open Developer Asia-Pacific	IP Clients, Terminals & Accessories
Beijing InterAct Technology Co., Ltd Enterprise Open Developer Asia-Pacific	Call Control/Call Routing
Belam Riga Enterprise Open Developer EMEA	Screen Pops
Beltel ZAO Enterprise Open Developer EMEA	Call Control/Call Routing
Blueberry Consultants Ltd Enterprise Open Developer EMEA	Call Accounting/Cost Control
BTC Networks.com Enterprise Open Developer EMEA	Call Control/Call Routing
Business Resources Europe Limited Enterprise Open Developer EMEA	Call Control/Call Routing
Calabrio, Inc. Enterprise Open Developer North America	Workforce Management
CallCopy Inc Enterprise Open Developer North America	Voice Recording and Screen Capture
Cellcom Enterprise Open Developer EMEA	Real-Time Statistics Reporting/Wallboards
> Chrysalis Software, Inc. Enterprise Developer Partner North America	Sonata Screen pops for increased customer service and productivity View Solution Brief (146 KB, PDF)	Communication Server 1000 E/M Nortel Release level: 5.0 Developer Release Level: 3.1 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 3.1 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 3.1 Meridian 1 PBX Nortel Release level: CS 1000 5.0 Developer Release Level: 3.1
ciboodle Ltd Enterprise Open Developer EMEA	CRM and CRM Integration
Cincom Systems India Pvt Enterprise Open Developer Asia-Pacific	CRM and CRM Integration
Cnext BVBA Enterprise Open Developer EMEA
Co-nexus Enterprise Open Developer North America	Voice Recording and Quality Monitoring
Collins Communications Enterprise Open Developer North America	Screen Pops
Commander Australia Ltd. Enterprise Open Developer Asia-Pacific	Screen Pops
ComputerTel Limited Enterprise Open Developer EMEA	Voice Recording and Screen Capture
CyberTech Telecom B.V. Enterprise Open Developer EMEA	CyberTech Recording Solutions Voice Recording & Quality Monitoring	Communication Server 1000 E/M Nortel Release level: 5.0
CyberTech Telecom B.V. Enterprise Open Developer EMEA	MynaVoice Voice Call Recorder System	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 3.0 Symposium Call Center Server Nortel Release level: 5.0 Developer Release Level: 3.0
CyTrack Technologies Pty Ltd Enterprise Open Developer Asia-Pacific	Call Accounting/Cost Control
Dacon Electronics PLC Enterprise Open Developer EMEA
DataServe Enterprise Open Developer EMEA	IVR
Datasquirt Ltd Enterprise Open Developer Asia-Pacific	Contact Centre Solutions
Decsis II Enterprise Open Developer EMEA	CRM and CRM Integration
DeTeWe Communications GmbH Enterprise Open Developer EMEA	Real-Time Statistics Reporting/Wallboards
Dialogic, Inc. Enterprise Open Developer North America	VoIP Gateways
Digital Speech Systems Enterprise Open Developer North America	Voice Recording and Screen Capture
Dolphin Software AS Enterprise Open Developer EMEA	IVR
DSS Corporation Enterprise Open Developer North America	Voice Recording and Quality Monitoring
DVT Gauteng Enterprise Open Developer EMEA	CRM and CRM Integration
Empathy Systems Enterprise Open Developer EMEA	Voice Recording and Screen Capture
> Empirix Enterprise Developer Partner North America	Voice Watch Provides automated monitoring via test calls to Contact Center systems. View Solution Brief (230 KB, PDF)	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.0 Media Processing Server 500 Nortel Release level: 3.0 Developer Release Level: 5.0
> empix evolve srl Enterprise Developer Partner EMEA	xtension EVOLVE Orderable Nortel Compatible Product: EMEA Corporate directory, fax server, Skype gateway and extension mobility. View Solution Brief (126 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 3.1 Business Communications Manager 50 Nortel Release level: 2.0 Developer Release Level: 3.1 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 3.1
Enterprise Systems Corp Enterprise Open Developer North America	Screen Pops
Envision Telephony, Inc. Enterprise Open Developer North America	WFM, Agent Coaching and Voice Recording
Erlang Training & Consulting Ltd Enterprise Open Developer EMEA	CRM and CRM Integration
ESTOS GmbH Enterprise Open Developer EMEA	Personal Productivity/Knowledge Worker
etalk Corporation Enterprise Open Developer North America	Qfiniti Observe The Qfiniti Suite brings meaning based computing to voice acquistion	Communication Server 1000 E/M Nortel Release level: 5.0 Developer Release Level: 3.5 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 3.5 Software Communication System (SCS) 500 Nortel Release level: 2.0 Interface: SIP Developer Release Level: 3.5 - Registered Product
etalk Corporation Enterprise Open Developer North America	QfinitiSurvey Automated and reliable customer surveys	Communication Server 1000 E/M Nortel Release level: 5.0 Developer Release Level: 3.5 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 3.5
Etesalat Innovations Enterprise Open Developer EMEA	Contact Center applications
Evo Technologies Enterprise Open Developer North America	Call Control/Call Routing
Expert Solutions Enterprise Open Developer EMEA	Other
> First Tech Tecnologia Ltda Enterprise Developer Partner CALA	Agent CTI Client Call Center app with screen pops, call event logger, and instant messenger	Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 1.4 Contact Center Manager Server Nortel Release level: 6.0 Interface: CCT Developer Release Level: 1.4 Media Processing Server 500 Nortel Release level: 3.0 Developer Release Level: 1.4
Fortek Computers Limited Enterprise Open Developer EMEA	e911/PSAP/Emergency Services
> Geomant Inc. Enterprise Developer Partner Global	Geomant MWI for Exchange Server 2007 Select Product: North America MWI2007 extends MS Exchange 2007 with Message Waiting Indicator capability View Solution Brief (65 KB, PDF)	Communication Server 1000 E/M Nortel Release level: 5.5 Developer Release Level: 1.8.1
GMT Corporation Enterprise Open Developer North America	Workforce Management
GN A/S Enterprise Open Developer EMEA	Developer and supplier of headsets.
Greenlight Business Solutions, LLC Enterprise Open Developer North America	CRM and CRM Integration
Halex Technology Consulting Inc. Enterprise Open Developer North America	Call Control/Call Routing
HigherGround Inc Enterprise Open Developer North America	Recording, monitoring, analytics and reporting tools
i-Net Applications Ltd Enterprise Open Developer EMEA	Voice Recording and Screen Capture
Icepeak AB Enterprise Open Developer EMEA	Voice Recognition/Speech Enabled Auto-attendant
> IEX Corporation Enterprise Developer Partner North America	Totalview Workforce Management Workforce Management and Performance Management View Solution Brief (80 KB, PDF)	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 3.12
Indra Sistemas Enterprise Open Developer North America and EMEA	CRM and CRM Integration
Info Consultech Pvt. Ltd. Enterprise Open Developer Asia-Pacific	Real-Time Statistics Reporting/Wallboards
Infocentric Solutions Corp. Enterprise Open Developer North America	Real-Time Statistics Reporting/Wallboards
Information Technologies Australia P/L Enterprise Open Developer Asia-Pacific	Voice Recording and Screen Capture
Infosys GMBH Enterprise Open Developer EMEA	Call Control/Call Routing
Inova Corporation Enterprise Open Developer North America	Real-Time Statistics Reporting/Wallboards
> Interalia, Inc. Enterprise Developer Partner North America	Conference Bridge 800 A cost-effective entry level teleconferencing solution. View Solution Brief (222 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 1.10 Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 1.10 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 1.10 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 1.10 Norstar MICS Nortel Release level: 7.1 Developer Release Level: 1.10
	Interalia iProMOH Network administered music and announcement source for BCM, BCM50 and CS 1000 View Solution Brief (107 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 3.5 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 3.5 Communication Server 1000 E/M Nortel Release level: 5.5 Developer Release Level: 3.5
	Interalia SBX Flexible call processing and Music on Hold solutions for CS 1000 View Solution Brief (100 KB, PDF)	Communication Server 1000 E/M Nortel Release level: 5.5 Developer Release Level: 1.0
	Interalia XMU+ Music on Hold , Auto Attendant and Call Processing solution for CS 1000 View Solution Brief (100 KB, PDF)	Communication Server 1000 E/M Nortel Release level: 5.5 Developer Release Level: 6.0
Intranext Enterprise Open Developer North America	IP Clients, Terminals & Accessories
InVision Software Ltd. Enterprise Open Developer EMEA	Workforce Management
Isbel Telecomunicaciones S.A. Enterprise Open Developer CALA	Forward Contact Center Application Suite	Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 3.0 Communication Server 1000 E/M Nortel Release level: 5.0 Developer Release Level: 3.0 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 3.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 3.0
IT Comrade Consultant Co.,LTD. Enterprise Open Developer Asia-Pacific	CRM and CRM Integration
> ITEL Enterprise Developer Partner North America and EMEA	ipView Console PC Attendant Console for Business Communications Manager (BCM) View Solution Brief (333 KB, PDF)	Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 3.1 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 3.1
	ipView Hospitality ipView Hospitality provides BCM with a ”5 Star” suite of hospitality f View Solution Brief (201 KB, PDF)	Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 2.0.0 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 1.6.5
	ipView WallBoard IP-enabled Call Center WallBoard View Solution Brief (264 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 2b7 Business Communications Manager 450 Nortel Release level: 1.0 Developer Release Level: 3 001 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 3 001
Jardine OneSolution Enterprise Open Developer Asia-Pacific	Real-Time Statistics Reporting/Wallboards
Kapsch BusinessCom AG Enterprise Open Developer EMEA	Analytics/Historical Data Reporting
Kelmar Software Solutions Ltd Enterprise Open Developer EMEA	Call Accounting/Cost Control
Leadcom Integrated Solutions Enterprise Open Developer EMEA	CRM and CRM Integration
Local Matters. Inc Enterprise Open Developer North America	Directory Assistance IVR application
Logical Software Corporation Enterprise Open Developer North America	Screen Pops
Magnetic North Enterprise Open Developer EMEA	Call Recording, Outbound Dialing, and Call Center Statistics Reporting
MCS Communication & Systems Enterprise Open Developer EMEA	Call Control/Call Routing
MERPA ILETISIM SISTEMLERI LTD.STI. Enterprise Open Developer EMEA	Screen Pops
Metrica Systems Pvt Ltd Enterprise Open Developer Asia-Pacific	Real-Time Statistics Reporting/Wallboards
Mid-America Satellite Systems Inc. dba TantaComm Systems Enterprise Open Developer North America	Voice Recording and Screen Capture
Mobile Knowledge Corp Enterprise Open Developer North America	Taxi/Limosine Mobile data terminals and dispatching solutions
Monet Software, Inc. Enterprise Open Developer North America	Workforce Management
Monster Enterprises Enterprise Open Developer North America	IVR
Motion Networks Enterprise Open Developer Asia-Pacific	CRM and CRM Integration
Nautalex Software Services Inc. Enterprise Open Developer North America	IP Clients, Terminals & Accessories
NetDesign Enterprise Open Developer EMEA	System integrator of IP-based communication solutions
Nexus Community Inc Enterprise Open Developer Asia-Pacific	Call Control/Call Routing
NICE Systems Limited Enterprise Open Developer North America and EMEA	NICE Perform NICE Perform captures interactions to create insights	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 3.0
	NiceLog CEM Voice and Multimedia Recording for Digital and IP Communications	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 8.9
Noble Systems Enterprise Open Developer North America	Outbound Dialing
North Supply Ltd Enterprise Open Developer EMEA	Telephone peripherals provider
Northgate Information Solutions UK Limited Enterprise Open Developer EMEA	Call Control/Call Routing
Novo Technologies Enterprise Open Developer North America	Voice Recording and Screen Capture
Nuance Communications Enterprise Open Developer North America	Nuance OCS (Open Call Steering)	Media Processing Server 500 Nortel Release level: 3.0 Developer Release Level: 2.0
	Open Speech Dialog (OSD) OSD - Advanced Human Touch and Adaptive framework	Media Processing Server 500 Nortel Release level: 3.0 Developer Release Level: 1.2.1
ONE Enterprise Open Developer Asia-Pacific	IVR
Ontira Communications, Inc. Enterprise Open Developer North America	Automated Traveler Information Systems
Pipkins, Inc. Enterprise Open Developer North America	Workforce Management
PlusNet Solutions, S.L. Enterprise Open Developer EMEA	Contact Center Implementation/integration with custom app dev
PRESENCE TECHNOLOGY Enterprise Open Developer EMEA	CRM Optimizer Multi-channel modular solution that integrates all contact channels	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 6.4
Proactive CyberSpace Co., LTD. Enterprise Open Developer Asia-Pacific	Application Server
Radiance Communications Pte Ltd Enterprise Open Developer Asia-Pacific	IVR
Red Box Recorders Ltd. Enterprise Open Developer EMEA	Voice Recording and Screen Capture
Red Phoenix Enterprise Open Developer North America	Real-Time Statistics Reporting/Wallboards
Rubicon Software Ltd Enterprise Open Developer EMEA	CRM and CRM Integration
> SAS UK Enterprise Developer Partner EMEA	SAS Enterprise Intelligence Platform SAS Enterprise Intelligence Platform, optimally integrates individual technology View Solution Brief (114 KB, PDF)	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 9.1.3
Satyam Computer Services Limited Enterprise Open Developer Asia-Pacific	Call Control/Call Routing
Sennheiser Limited Enterprise Open Developer EMEA	Headsets
SERIO Enterprise Open Developer North America	IVR
Servion Enterprise Open Developer Asia-Pacific	Real-Time Statistics Reporting/Wallboards
Shared Technologies, Inc Enterprise Open Developer North America	Multimedia
SJS Solutions Ltd Enterprise Open Developer EMEA	Analytics/Historical Data Reporting
> Smart Telecom Enterprise Developer Partner North America	QSD Contact Center Provides key performance statistics for Call Centres & Agents View Solution Brief (100 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 2.3 Communication Server 1000 E/M Nortel Release level: 5.0 Developer Release Level: 2.0 Communication Server 2000 Nortel Release level: SN09U Interface: MBS - ACD Supervisor line interface Developer Release Level: Version 2 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 2.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 2.0
Softel Communications Enterprise Open Developer North America	Call Control/Call Routing
Soleo Communications Enterprise Open Developer North America	Voice Recognition/Speech Enabled Auto-attendant
SPECTRUM CORP. Enterprise Open Developer North America	Real-Time Statistics Reporting/Wallboards
Spescom DataVoice Pty Ltd Enterprise Open Developer EMEA	Voice Recording and Screen Capture
StayinFront New Zealand Enterprise Open Developer Asia-Pacific	CRM and CRM Integration
> Stratasoft, Inc. Enterprise Developer Partner North America and EMEA	Stratadial VC2 Robust predictive dialer View Solution Brief (139 KB, PDF)	Communication Server 1000 E/M Nortel Release level: 5.0 Developer Release Level: 10.87 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 10.87
> Stratus Enterprise Developer Partner Global	ftServer 2500 Select Product: North America Provides unsurpassed availability for mission critical Nortel contact centers View Solution Brief (201 KB, PDF)	Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.1.0.6 Contact Center Manager Administration Nortel Release level: 6.0 Developer Release Level: 5.1.0.6 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.1.0.6
	ftServer 4400 Select Product: North America Provides unsurpassed availability for mission critical Nortel contact centers View Solution Brief (201 KB, PDF)	Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.1.0.6 Contact Center Manager Administration Nortel Release level: 6.0 Developer Release Level: 5.1.0.6 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.1.0.6
	ftServer 6200 Select Product: North America Provides unsurpassed availability for mission critical Nortel contact centers View Solution Brief (201 KB, PDF)	Communication Control Toolkit (CCT) Nortel Release level: 6.0 Developer Release Level: 5.1.0.6 Contact Center Manager Administration Nortel Release level: 6.0 Developer Release Level: 5.1.0.6 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 5.1.0.6 LinkPlexer Nortel Release level: 6.0 Developer Release Level: 5.1.0.6
SunGard Vivista Ltd. Enterprise Open Developer EMEA	e911/PSAP/Emergency Services
SWIFT Enterprise Open Developer EMEA	Call Control/Call Routing
Sykes Enterprises, Incorporated Enterprise Open Developer North America	Contact Center Outsourcing
> Symmetrics Business Intelligence Solutions, Inc. Enterprise Developer Partner North America and EMEA	ACD-DN Performance Report Bundle Reporting, Analysis and Performance Management Solutions for the Contact Center View Solution Brief (175 KB, PDF)	Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 1.5 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 1.5
	nVISION Data Mart Select Product: North AmericaAsia-Pacific Data extraction, storage & optimization for better/simpler Nortel CCMS reporting View Solution Brief (175 KB, PDF)	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 1.5
> Symon Communications, Inc. Enterprise Developer Partner North America and EMEA	Symon Enterprise Server (SES) Select Product: North AmericaEMEA Real-Time Messaging & Alerting for Desktops & IP Wireless Wallboards View Solution Brief (123 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 9.2 Call Center Management Information System (CC MIS) Nortel Release level: 6.0 Developer Release Level: 9.2 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 9.2 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 9.2
Taldor Enterprise Open Developer EMEA	System Integration
Talking Computers Limited Enterprise Open Developer Asia-Pacific	Voice Recording and Screen Capture
Tango Networks Enterprise Open Developer North America	Fixed Mobile Convergence
Techlan sprl Enterprise Open Developer EMEA	System Integration
Technology and Media Investment Enterprise Open Developer Asia-Pacific	Vietnamese Language IVR
Technology For Business Enterprise Open Developer North America	Call Control/Call Routing
Telcomp, Inc. Enterprise Open Developer North America	Screen Pops
Telecom Design Enterprise Open Developer EMEA	Call Control/Call Routing
Telecorp Products Inc. Enterprise Open Developer North America	Quality Monitoring and Statistics Reporting
TeleDirect International Enterprise Open Developer North America	Outbound Dialing
TeleFinity Enterprise Open Developer EMEA	Agent/Quality Monitoring
Telenia Software S.R.L. Enterprise Open Developer EMEA	Call Accounting/Cost Control
> Teleopti AB Enterprise Developer Partner EMEA	Teleopti CCC Select Product: EMEA Complete solutions for strategic and operational workforce management View Solution Brief (70 KB, PDF)	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 6.5
> Teleopti AB Enterprise Developer Partner EMEA	Teleopti Pro Orderable Nortel Compatible Product: EMEA Teleopti Pro - Complete cost and quality visibility in unified communication View Solution Brief (118 KB, PDF)	Communication Server 1000 E/S/M Nortel Release level: 4.5 Developer Release Level: Rls 7.0
Telesoft Enterprise Open Developer Asia-Pacific	Call Accounting/Cost Control
TeliaSonera Finland plc Enterprise Open Developer North America and EMEA	Call Control/Call Routing
Telnet Consultancy & Design Pty Ltd Enterprise Open Developer Asia-Pacific	Workforce Management
Telrex Enterprise Open Developer North America	Voice Recording and Screen Capture
> TelStrat International Ltd. Enterprise Developer Partner North America and EMEA	Engage Record Orderable Nortel Compatible Product: EMEA TDM and VoIP Call Recording View Solution Brief (294 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 2.0 Business Communications Manager 50 Nortel Release level: 3.0 Developer Release Level: 2.0 Communication Server 1000 E/M Nortel Release level: 5.0 Developer Release Level: 2.0 Communication Server 2100 Nortel Release level: SE09 Developer Release Level: 2.0 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 2.0 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 2.0 Norstar MICS Nortel Release level: 7.1 Developer Release Level: 2.0
TELUS COMMUNICATIONS Enterprise Open Developer North America	Multimedia
Tenacity, Inc. Enterprise Open Developer North America	Call Control/Call Routing
Tetracom s.a.l. Enterprise Open Developer EMEA	IVR and Contact Center Applicaitons
> Texas Digital, Inc. Enterprise Developer Partner North America	QuickCOM Enterprise Proactively communicates real-time critical system status. View Solution Brief (367 KB, PDF)	Business Communications Manager 200/400 Nortel Release level: 4.0 Developer Release Level: 2.6 Contact Center - Express Nortel Release level: 4.2 Developer Release Level: 2.5 Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 2.5
TietoEnator Enterprise Open Developer EMEA	CRM and CRM Integration
Touchstar (fka Digisoft) Enterprise Open Developer North America	Outbound Dialing
Transition Systems Incorporated Enterprise Open Developer North America	IVR
UNiQUARE Financial Solutions GmbH Enterprise Open Developer EMEA	CRM and CRM Integration
Upstream Works Software Ltd. Enterprise Open Developer North America	CTI Middleware
> Verint Systems Inc. Enterprise Developer Partner North America	Workforce Management (WFM) WFM ensures the right agents, with the right skills, at the right time View Solution Brief (175 KB, PDF)	Contact Center Manager Server Nortel Release level: 6.0 Developer Release Level: 7.7
Virtual Hold Technology, LLC Enterprise Open Developer North America	Call Control/Call Routing
Visia Systems Ltd Enterprise Open Developer EMEA	Screen Pops
Visionutveckling AB Enterprise Open Developer EMEA	IVR
VNCTC Corporation Enterprise Open Developer Asia-Pacific	IT/Telecom consulting and solutions
Voice Data Systems, LLC Enterprise Open Developer North America	Multimedia Web Chat
VoiceGate Corporation Enterprise Open Developer North America	Voice Recording and Screen Capture
Voran Enterprise Open Developer CALA	Agent/Quality Monitoring
voxify Enterprise Open Developer North America	Voice Recognition/Speech Enabled Auto-attendant
Westglobal Enterprise Open Developer EMEA	IVR
Weston Digital Technologies Enterprise Open Developer EMEA	Voice Recording and Screen Capture
Wipro 3D (A Wipro Company) Enterprise Open Developer Asia-Pacific	CRM and CRM Integration
Wittel Comunicagues Ltda Enterprise Open Developer CALA	Voice Recording and Screen Capture
3DNetworks Enterprise Open Developer Asia-Pacific	Call Control/Call Routing
911 Enable Enterprise Open Developer North America and EMEA	e911/PSAP/Emergency Services

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