Contact Developer Program

SCS500 Developers, please refer to SCS500 Membership FAQ for information specific to your membership

• What toolkits are available through the Developer Program for Enterprise Developers?
• How do I obtain these toolkits?
• Why won't my Members Center password let me download the toolkit/spec that I want?
• Is Technical Support available for these toolkits and interfaces?

What toolkits are available through the Developer Program for Enterprise Developers?
Once membership is established, members of the Enterprise Segment of the Developer Program have access to a broad range of 3rd Party interface toolkits and specifications across a broad range of Nortel platforms:

New Downloadable:

• Developer Program Interfaces Overview (39 KB)

Nortel Contact Center Manager and Contact Center - Express

• Real Time Data Interface
• Host Data Exchange Interface
• Real Time Statistics Multicast Interface
• Meridian Link Services
• Communication Control Toolkit (CCT)

Communication Server 1000 and Meridian 1 PBX

• CS 1000 SIP CTI Application Interface (TR/87)
• Nortel Communication Control Toolkit (NCCT)
• Symposium Desktop TAPI 2.1.8 (as is)
• CDR Collection for M1 and Nortel Communications Server 1000
• SIP System Requirement Document (SRD) and Conformance Statement Document (CSD)
• H.323 System Requirement Document (SRD) and Conformance Statement Document (CSD)

i2007 IP Phone 2007, 1120E and 1140E Graphic Applications

• IP Client Graphical Application Server

Communication Control Toolkit (CCT)

• CCT Toolkit versions 5.0 and 6.0 available

Multimedia Communication Server 5100 (MCS 5100)

• MCS Theme Developer Kit (TDK)
• MCS Client Application Programming Interface (API)
• MCS Client Creator Application Programming Interface (API)
• MCS Subscriber Open Provisioning Interface (S-OPI)
• MCS SIP Interoperability Specification

Business Communications Manager (BCM 200/400 and BCM 50)

• BCM Open Management (CIMXML) Toolkit for BCM 4.0 and BCM 50 3.0
• BCM Call Detail Recording Toolkit
• LAN CTE Toolkits for BCM and BCM 50
• BCM H.323 System Requirement Document (SRD) and Conformance Statement Document (CSD)
• BCM SIP Interoperability Specifications (SRD) and Conformance Statement Document (CSD)
• XML Contact Center Reporting Toolkit for BCM and CallPilot 100/150

Norstar Toolkits

• Norstar TAPI Service Provider
• Norstar ACCESS 4.1 300b (as-is - limited support)

SL-100/DMS Centrex

• NS-Q218 ICM/CompuCALL specification

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How do I obtain these toolkits?
Development toolkits and specifications are made available to registered members of the Developer Program via download from within the Enterprise Segment of the Members Center of the Developer Program website. Access to the Member Center is provided only after membership is activated.


Most toolkits are subject to separate purchase and/or license agreement prior to download. Pricing and ordering processes associated with each toolkit are detailed within the Toolkits section of the Member Center. Once the rights to acquire the toolkit has been established through purchase and/or license, the appropriate ID and password for downloading that toolkit will be sent to the Developer Member.

Why won't my Members Center password let me download the toolkit/spec that I want?
Each toolkit has a unique ID and password combination that is provided upon purchase of the toolkit. These passwords are specific to each item and will not work for any other toolkit or protected area of the website.

Is Technical Support available for these toolkits and interfaces?
Active program members may utilize developer support labs to obtain fee-based technical support and direction during the development and integration stages of their product delivery cycle. Technical support is made available in several methods, including telephone, email, in-lab testing and on-site support. Contact details for technical support are provided upon activation of membership.

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