Carrier VoIP and Multimedia Program FAQ



List of Frequently Asked Questions about the Carrier VoIP and Multimedia segment of the Developer's Program:


Who can join the Developer Program?
Companies that develop hardware and/or software solutions which interface with Nortel Carrier platforms.

Why should I become an Open Developer?
Open Developer is the entry-level tier of the Nortel Developer Program. Becoming an Open Developer is the first step towards interoperability testing with Nortel products. As an Open Developer you gain access an internet information portal providing details on compatibility testing, product information, product specifications and access to other tools and services to assist you in your development efforts.

What products are in the Carrier VoIP and Multimedia portfolio are covered in the Developer Program?
Initially, there are three products covered under this expansion of the Developer Program:

  • Communication Server 2000
  • Communication Server 2000 - Compact
  • Multimedia Communication Server 5200


How do I join?
To become an Open Developer: Sign up on-line using our Open Developer Enrollment form. Upon Nortel review and approval of the membership application, applicants will receive an invoice in the amount of US$500, to be paid upon receipt. Membership will be activated upon receipt of the signed Terms and Conditions document and the applicable $500 fee.

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Are there different levels of program membership?
There are two levels of membership for which you can apply: Open Developer and Developer Partner. All members must first join at the Open Developer level.

Is there a membership fee?
There is an annual membership fee of US$500 for the Open Developer level. For more on this fee, please review the Membership Fee page. There is also an annual membership fee for the Developer Partner level; information regarding the Developer Partner fee structure is provided to program members upon request. Within the Developer Program, there may be additional licensing fees associated with Carrier/Wireline products and/or interfaces.

What are the membership requirements?
For a detailed look at membership requirements, please review our Membership page or download the Developer Program Overview at the bottom of this page.

What are the membership benefits?
For a detailed look at membership benefits, please review our Membership page or download the Developer Program Overview at the bottom of this page.

What can I expect from the Developer Program when I become an Open Developer?
The Developer Program will provide you with access to Software Developer Kits and Technical support during your development stages; there may be additional licensing fees or hardware costs associated with toolkits or interface specifications. Most toolkits are bundled with a limited amount of technical support; all other technical support is fee-based. At this level, your company will have the opportunity to choose to put your products through Compatibility Testing and potentially become a Developer Partner.

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Can you provide a list of some of specific membership benefits of being an Open Developer?
The benefits of being an Open Developer include:
  • Limited exposure of products to Distributors, Resellers, End Customers
  • Invitation to our Developer Conference
  • Access to Interface Documentation

Where is interoperability testing conducted?
The interoperability testing is conducted at Nortel facilities around the world including:
  • Ottawa, Ontario
  • Richardson, Texas
  • Beijing, China

Additionally, testing can be conducted on customers premise as business needs dictate. The program is also considering 3rd party based testing facilities to enable more rapid response to customer interoperability requests. Wherever interoperability testing is conducted it will conform to test criteria defined and documented by Nortel.

What is the difference between Compatible and Registered product testing
Registered Product testing denotes a basic - low intensity - level of interoperability. Developer Program members receive an acknowledgement that their product is registered to work with a specific Nortel product. Members are encouraged to complete testing to achieve full Nortel Compatible Product status. The Registered Product status is generally applicable to Service Provider markets and is restricted solely to the Carrier VoIP and Multimedia Segment of the Developer Program. In many cases, Service Providers are seeking to admit products to their labs for further testing after they have demonstrated basic interworking.

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What does Compatibility testing cover?
Compatibility testing is a higher level of testing than registered product testing. It covers a basic set of functionality tests as outlined in a mutually approved test plan. Compatibility testing does not cover network integration type testing. Tests for capacity and fault tolerance are not normally included, but are available for an additional fee. The Compatible Product Certificate issued at the completion of testing indicates test coverage and key details such as product vintage. Compatible product certificates are available on the Nortel Developer Program website for all Compatible Products.

How closely do the interoperability labs mimic real-world service provider networks?
Networks within the labs have been configured to represent real-world networks to verify Nortel to third party product interoperability capability based on deployment experience.

How does a customer approach Nortel with a request for interoperability testing?
On Developer Program website, they can look for Carrier VoIP and Multimedia compatible products. They can contact their Nortel account representative if they have a product they would like to have compatibility tested. The first step the supplier must take is to join the Nortel Carrier VoIP and Multimedia Segment of the Developer program.

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How does a third party approach Nortel with a request for interoperability testing?
Queries can be made through the Developer Program Website. The first step is to apply for Carrier VoIP and Multmedia Open Developer membership on the Developer Program website.

For more information on Membership at the Open Developer Level:


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