Smart Telecom Enterprise Developer Partner North America The Developer Partner relationship recognizes innovative companies whose creativity and presence enhance Nortel's ability to deliver Compatible solutions (as referenced below) to our mutual channels and customers. Company Profile:
Since its inception in 1989, Smart Telecom has developed into a leading telecommunications company focusing entirely on business solutions for call centers, providing effective and affordable performance reporting software designed specifically for helpdesk and call center requirements. The company’s flagship product, QSD, is a performance-reporting solution that offers your call centers access to sophisticated real-time and historical performance management, reporting previously priced out of the range of all but the largest contact centers. Nortel Compatible Products:
QSD Contact Center
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