Solution Focus: Voice Recording and Screen Capture

Enterprise Developer Partner
North America and EMEA

The Developer Partner relationship recognizes innovative companies whose creativity and presence enhance Nortel's ability to deliver Compatible solutions (as referenced below) to our mutual channels and customers.


Telstrat manufactures, distributes and supports state of the art telecommunications products for OEM partners, value-added resellers and related industry carriers.

Engage Record delivers comprehensive call indexing and recording control with no requirement for CTI services.

Engage Record enables enterprises to automatically record based on pre-set criteria such as Agent ID, CLI, Dialled Number, date, time call duration or periodic criteria. On Demand recording empowers supervisors or agents to record partial or entire conversations through a single key press at any time during the conversation.

Powerful search and replay enables rapid retrieval of calls saving management time and increases efficiency. Clients with LAN or WAN access can retrieve safeguarded calls in a .wav format for sharing with others if required.

Engage Record incorporates a minimum of proprietary components with off the shelf industry standard software and hardware to deliver a low cost tailored solution to meet both your business needs and budget.



Engage Record   - Nortel Compatible Product (Orderable): EMEA

Nortel Channel Partners in EMEA may purchase Engage Record through Nortel. Access pricing and other information on the secure Partner Information Center (PIC) website. Note: You must be a Channel Partner in EMEA with a valid ID/password to the PIC to access this site. If you meet the above criteria and cannot access the link above, please contact the Select Product Program Staff .