Solution Focus: Workforce Management & Telecom Management

Enterprise Developer Partner
EMEA

The Developer Partner relationship recognizes innovative companies whose creativity and presence enhance Nortel's ability to deliver Compatible solutions (as referenced below) to our mutual channels and customers.


Teleopti is one of the world’s leading providers of solutions for strategic workforce management in contact centres, as well as accounting and management systems for voice and IP enterprise networks.It is known for providing world-class products, developed in close co-operation with its customers. Teleopti CCC and Teleopti 6.0 are also available from a network of partners throughout Europe. Hundreds of enterprises in EMEA rely on solutions from Teleopti to improve operating efficiency and service levels. Teleopti, established in Stockholm, Sweden in 1992, also has offices in London, Copenhagen, Oslo and Helsinki. As a Nortel Developer Partner, Teleopti ensures that its workforce management system Teleopti CCC is seamlessly integrated with Nortel Contact Center Manager Server (fka SCCS). The tight integration enables contact centres to maximise the value of an investment in Nortel contact centre solutions.



Teleopti CCC
  - Select Product: EMEA

Teleopti Pro   - Nortel Compatible Product (Orderable): EMEA

Nortel Channel Partners in EMEA may purchase Teleopti Pro through Nortel. Access pricing and other information on the secure Partner Information Center (PIC) website. Note: You must be a Channel Partner in EMEA with a valid ID/password to the PIC to access this site. If you meet the above criteria and cannot access the link above, please contact the Select Product Program Staff .