Solution Focus: Attendant Console

Enterprise Developer Partner
North America

The Developer Partner relationship recognizes innovative companies whose creativity and presence enhance Nortel's ability to deliver Compatible solutions (as referenced below) to our mutual channels and customers.


SDC Solutions is a leading provider of mission-critical communications solutions. Through the IntelliDESK® PC-based Console and IntelliSPEECH® Intelligent Virtual Agent, SDC integrates industry standard technologies to provide easy access to centralized directory knowledge for your entire business community. SDC products can be combined as part of a Total Call Handling Solution, or used individually based on a customer’s needs.

SDC products help Nortel’s Enterprise Communication Server and Contact Center customers streamline communications, boost productivity, improve customer service and reduce costs.

SDC is known for its superior service, custom development, implementation, training and customer support. Founded in 1984, SDC is headquartered in Manchester, NH, with field offices throughout the United States. SDC products are installed in some of the most prestigious healthcare, hospitality, higher education, government and corporate institutions in the country.



IntelliDESK®
IntelliSPEECH®


SDC Solutions Becomes Nortel Developer Partner. IntelliDESK PC-based Console and IntelliSPEECH Intelligent Virtual Agent Attain Nortel Compatible Product Designation (22 KB)
SDC Solutions Becomes Nortel Developer Partner. IntelliDESK PC-based Console and IntelliSPEECH Intelligent Virtual Agent Attain Nortel Compatible Product Designation (22 KB)