ConverTec Inc. Enterprise Developer Partner North America The Developer Partner relationship recognizes innovative companies whose creativity and presence enhance Nortel's ability to deliver Compatible solutions (as referenced below) to our mutual channels and customers. Company Profile:
ConverTec is recognized as a global leader in desktop application integration to Nortel’s Business Communications Manager (BCM) and Norstar platforms. Utilizing ConverTec solutions means businesses are able to deliver higher levels of customer service by optimizing their existing resources and technology. The ConverTec Enterprise Office (CEO) Suite of applications addresses the needs of the small to medium business marketplace with products that operate across the enterprise. ConverTec’s product portfolio offers a variety of products designed for use with Nortel platforms including: - Console.NET - Attendant Console (Nortel Select Product) - CRM Integrator - Integration to popular Contact Manager applications including Microsoft Outlook - CALL Navigator - Desktop call control for Contact Center Agents, Managers, Sales Reps and Power Users One of Nortel’s original Developer Partners, ConverTec has developed a close relationship with Nortel which facilitates a cohesive product development strategy. Nortel Compatible Products:
CALL Navigator Console.NET - Select Product: North America CRM Integrator Visual Call Manager
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