Solution Focus: Call Accounting/Cost Control

Enterprise Developer Partner
North America

The Developer Partner relationship recognizes innovative companies whose creativity and presence enhance Nortel's ability to deliver Compatible solutions (as referenced below) to our mutual channels and customers.


Since its founding in 1990, RSI has played a leading role in the development of communications management solutions for Nortel telephony platforms. In 2001, RSI successfully gained Compatible Product designation for its full product line with Nortel Business Communications Manager and the market-leading Norstar Key Systems. RSI has further demonstrated compatibility of its core call accounting applications, Shadow CMS and Telecost CMS with Nortel Meridian 1 PBX and Communication Server 1000.

RSI offers Nortel customers a wide spectrum of communications management solutions for every market segment including professional bill-back, corporate cost allocation, hotel/motel billing and desktop integration to CRM systems; and is also the only Developer Partner with call accounting solutions that have received Compatible Product designation for Nortel platforms inclusive of Norstar, BCM, Meridian 1 and Communication Server 1000.



Revolution Web Call Accounting
Shadow CMS
Telecost CMS
tools CTI Pack
tools OSN
Visual Rapport


RSI Creates Communications Reporting and Management Software for Nortel Platform. Suite of Products from RSI Attains Nortel Compatible ProductDesignation (21 KB)