Solution Focus: Screen Pops

Enterprise Developer Partner
North America

The Developer Partner relationship recognizes innovative companies whose creativity and presence enhance Nortel's ability to deliver Compatible solutions (as referenced below) to our mutual channels and customers.


Chrysalis is a premier supplier of software products and associated services for businesses that use Nortel contact center and self service solutions. Their core offerings include CTI solutions, such as Sonata. They can also provide custom IVR applications and systems integration for the Nortel Contact Center portfolio. They support the latest technologies in web integration, automatic fax back, text-to-speech, and more.

Chrysalis has worked with hundreds of organizations in virtually every major industry in both the private and public sectors. Their applications have been used to support an array of core business functions, including sales, human resources and customer service. More importantly, they utilize an implementation process that streamlines application development, minimizes change orders and maximizes customer satisfaction. Year after year, Chrysalis leads the way -- transforming service through innovation.


Sonata