Network Managed Services


Gain the freedom to focus on what's most important to your business by tapping into Nortel Network Managed Services. Over the past 20+ years Nortel's global team of 900 managed services professionals have proven they have the expertise to manage multi-vendor, multi-technology networks with such clients as Rolls Royce , Johnson Controls , Bharti Airtel , Continuum Health Partners, and the New York Unified Court System . These clients testify to achieving business results that have reduced operating and capital expenses, accelerated time to revenue and ability to deploy new applications, simplified their businesses, and consistently provided the freedom to focus on what's most important to their businesses.


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Portfolio Services
  • Assisted Operate Services
    Accelerate and ease your technology change, while increasing productivity and operational efficiency with on-site Nortel operate experts to supplement or augment your existing operational team to provide knowledge transfer, on-site mentoring, or perform an operational function.
  • Hosted Solutions
    Nortel's Hosted Solutions are complete solutions delivered as network-based applications from the Nortel Hosted Solution Center.
  • Managed Network Services
    Focus on strategic initiatives for your business while Nortel's 900+ managed services experts provide centralized multi-vendor, multi-technology network management from our 3 regional Network Management Centers.
  • Managed Performance Services
    Performance Management Services are designed to ensure customers achieves maximum and optimized network performance for quality, availability, capacity and cost effective asset utilization.
  • Managed Proactive Voice Quality Management Service
    Address your customers concern about VoIP quality and reliability while increasing your revenue opportunity. Nortel’s Managed PVQM is an industry first, 24x7 managed service for real-time Quality of Experience (QoE) and Quality of Service (QoS) to every IP handset. It provides the support staff, processes and tools for proactive, call-by-call monitoring to pinpoint problems and report them within minutes to partners and/or customers.
  • Managed Security Services
    Gain real-time situational awareness and management of threats that affect end points and servers with Nortel's Managed Security Services.

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