IBM and Nortel have a broad-based alliance that is developing and delivering comprehensive next-generation network solutions to both service providers and enterprise customers. With our global reach, scale and expertise, Nortel and IBM can help customers reduce costs, increase productivity, and transform their IT and communications. The alliance focuses on collaborative innovation that leverages IBM services and technology capabilities with Nortels experience and leadership in communications infrastructure and solutions. Together, we bring new concepts, products and solutions to market, faster and more efficiently, including:

• Comprehensive Unified Communications (UC) and collaboration solutions
• Service-Oriented Architecture (SOA)-optimized data networks
• Multimedia Communications with anytime, anywhere presence and collaboration

• Complete SIP based IP telephony solution
• Click to call / conference with telephony presence
• IVR and Contact Center solutions

• Hosted Unified Communications solutions
• IP multimedia system (IMS) solutions
• Comprehensive Service Assurance solutions
• Managed Services solutions

Multimedia

See how mobile commerce and leading-edge technologies, such as Service Oriented Architecture (SOA), can deliver a fun and highly personalized shopping experience.
Demo

Learn about how Nortel and IBM are joining forces to bring Unified Communication solutions to Service Providers.
Listen to the podcast

SOA Flash Demo - Airline
See innovative communications-enabled applications and SOA in action, with airline industry example.

• Richard Tworek Discusses Benefits of SOA
  Nortel, IBM and the University of Ottawa discuss the Nortel and IBM Alliance, and the value of SOA and Web Services.
  Watch the Video
• On demand webcast - Nortel and IBM Unified Communications solutions (presented by INNUA)*
  Listen to Nortel's Lori McLean and IBM's Robb Kauffman talk about the joint Unified Communications solutions.
  Play the Webcast*
• Nortel and IBM joint Service Assurance Solution
  Learn about the Nortel and IBM joint Service Assurance Solution and how it can help service providers deliver end-to-end network management solutions for their converged networks.
  Listen to the Podcast
• Archived Webcast*
  Listen to Nortel's Matt Johnson and IBM's Kim Artlip on this webcast to learn more about how IBM and Nortel have joined forces to provide organizations with unified communications and collaboration innovation.
  Play the Webcast*
• Service-Oriented Architecture (SOA) and Unified Communications: What is the Relationship?
  Learn how the benefits of Unified Communications can be significantly enhanced through Service Oriented Architecture (SOA) and Web Services.
  Listen to the Podcast
• Behind the Scenes with Service Orientated Architecture (SOA)
  The most recent discussion with Lori McLean and Richard Solosky details what SOA is, why a customer would care and how important the success of SOA strategy is to Nortel's overall success.
  Listen to the Podcast
• Benefits of the IBM and Nortel Alliance
  IBM Alliance GM, Lori McLean, provides updates on the alliance and its significance to Nortel and IBM customers.
  Listen to the Podcast
• Nortel and IBM: Driving innovation with IMS and SOA standards
  Sita Lowman from Nortels Converged Core Marketing and IBM's Tim Greisinger discuss the companies' collaboration on IP Multimedia Subsystems (IMS) and Service Oriented Architecture (SOA).
  Listen to the Podcast

Latest News

IBM recognized Nortel for its key SOA software foundation - Agile Communications Environment.
Learn more*

Nortel and IBM announce single platform Unified Communications solution for SMBs.
Read more

• Nortel Expands Unified Communications Solutions for Businesses
• IBM and Partners Utilizing SOA Strategy to Help Healthcare Providers Improve Efficiency and Patient Care*
• Extending the value of unified communications with IBM and SOA
• Nortel and IBM Use SOA to Streamline Communications Among Customers, Employees, and Partners
• Nortel Announces Comprehensive Communications Enablement Strategy
• IBM and Nortel Ignite Telecom Industry Innovation with IMS and SOA Standards
• IBM Helps Retailers Speed New Customer Focused Strategies to Market*
• Sametime Adoption Expands IBM Unified Communications to Millions of New Users*

Testimonials

What do customers think about the Nortel and IBM Alliance?
Customers discuss their view of the Nortel and IBM Alliance and Service Oriented Architecture (SOA)

• Mohn Media upgrades its network and positions for growth
  Read the case study
• Danske Bank slashes costs and paves the way for expansion when it taps IBM to deploy a Nortel VoIP telephony solution.
  Read the case study

Literature

• Nortel Carrier Enabled Unified Communications with IBM Lotus Notes and Lotus Sametime (PDF)
• Solution Brief: Agile Communication Environment for IBM Lotus Notes and IBM Lotus Sametime (PDF)
• IBM and Nortel Alliance Agreement (PDF)
• Solution Brief: Nortel Multimedia Client for IBM Lotus Notes (PDF)
• Solution Brief: Agile Communication Environment: Delivering Speed and Accuracy (PDF)
• Solution Brief: Multimedia Client for IBM Lotus Sametime (PDF)
• Hot Sheet: Software Communication System 500 (PDF)
• Services Brief: OSS Service Assurance Services (PDF)

Solutions

• SMB
  Nortel's SMB portfolio consists of the System i Unified Communications solution, targeting small to medium businesses (SMBs) and branch offices, will integrate IBM's System i business computing platform and Lotus Sametime Instant Messaging and Web Conferencing with Nortel's VoIP and multimedia applications solution into a complete Unified Communications solution that runs on a single platform.
  Expanded Efforts with IBM Provide Simple, Reliable, and Cost-Effective Options for Growing Businesses
• Unified Communications
  Unified Communications drastically changes the way enterprises communicate, by converging voice, data, and multimedia applications and providing enterprises an unparalleled tool for enhancing employees' performance and creating competitive advantage. In this context Nortel, a proven leader in IP Telephony, allies with IBM, a leader in software and systems integration, with the ultimate purpose of providing Enterprises and Carriers with unique and seamless UC solutions.
  Solution Brief: Multimedia Client for IBM Lotus Sametime
• Service-Oriented Architecture (SOA)/Communications-Enabled Applications (CEA)
  SOA is a business-driven concept that is based on a style of development that uses loosely coupled services and components to support the requirements of business processes and users.
  Solution Brief: Agile Communication Environment for IBM Lotus Notes and IBM Lotus Sametime
• Carrier
  Nortel's alliance with IBM provides superior solutions to Service Providers for effective creation and management of new services. Service Providers can leverage Nortel and IBM's hosted UC solution to create new revenue streams, while increasing customer satisfaction and reducing churn. Nortel's IMS solution delivers integrated, transparent, multimedia applications such as voice, data, video and messaging across multiple access types and devices, and leverages IBM's expertise in Service Enablers and OSS/BSS to maximize speed to market and services revenue for Carriers.
  Podcast: Nortel and IBM Carrier-hosted UC Solutions
  Brief: Nortel Carrier Enabled Unified Communications with IBM Lotus Notes and Lotus Sametime
• Services
  Nortel Global Services' mission is to be the "partner of choice" for system integrator partners like IBM. As leaders in networking communication technologies helping customers transform not only their network infrastructure but the underlying services, Nortel and IBM Global Services offer Tivoli Netcool* based Service Assurance solutions, as well as business consulting, network outsourcing, and managed services solutions for end-to-end capabilities in both network and IT management.
  Podcast: Nortel & IBM Joint Service Assurance Solution
  Brief: Service Assurance (PDF)

As one of the world's top three recognized companies, IBM is a world leader in the creation, development and manufacturing of the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics. IBM has been one of the largest system integrator partners in Nortel's Global Solution Partner Program and the Nortel alliance with IBM Global Services combines some of the best in technology and business practices to help influence networking technology as a strategic asset.


For more information on the Nortel and IBM alliance, please visit www.ibm.com/solutions/nortel*.