IT Tools


These Nortel IT Tools are software utilities used in-house to help manage our network. They are being made available here as free downloads. They are delivered as ZIP files and typically run in a PC Windows environment. These tools are not formally supported, but we will provide email assistance as we are able.

Questions or comments on these tools? Contact us at talkIT@nortel.com

IT Tools List:


CallPilot Password Reset

Reduce the number of helpdesk tickets/requests for your Nortel CallPilot application with this powerful self-service application. This tool allows your users to reset their CallPilot passwords - via the web - securely without helpdesk assistance.

Get the CallPilot Password Reset Now


Nortel Configuration Converter

Learn how easy it would be to change your existing network to a Nortel product solution. Simply load your existing Cisco CatOS or IOS configuration file and this tool will help generate the associated Nortel product configuration. The December 2008 release of the tool (along with adding IOS functionality) also contains rulesets and templates to convert Nortel BayRS to Secure Router 4134 configs.

Get the Configuration Converter Now


Simplify operations and provisioning for Nortel switches and routers with the help of CLI*manager. Features include simultaneous control of multiple devices. Try it as a replacement for your native telnet or SSH client.

Get the CLI*Manager Now




Multicast Hammer

Test and validate unicast and multicast configurations on your network with Multicast Hammer: an easy to use, Java-based testing tool. Running in either Server or Client configurations, each instance of this tool will log events or generate traffic as configured by you.

Get the Multicast Hammer Now


Nortel Topology Icons

Create great network diagrams easily with these beautiful icon sets. Features links with labels, generic devices, clouds and buildings. Get them in PowerPoint, PNG and Visio formats.

Get Your Nortel Topology Icons Now:

Also visit our Visio page to get Nortel product icons available as Visio™ stencils.


Latency Manager

Define, monitor and report on packet latency betweens pairs of network devices with Nortel IT's Latency Manager tool. The December 2008 release of this tool includes a feature to measure jitter.

Get the Latency Manager Now