Best Practices

IT Best Practices explore what Nortel IT did to plan and engineer specific solutions.

Audio Conferencing that is Always Available
Understand what Nortel IT does to deliver audio conferencing that is easy to use, feature rich and secure.



Remote Endpoint Security Compliance Using VPN Tunnel Guard
Learn what Nortel does to ensure connecting PCs are security compliant using VPN Tunnel Guard.



What Nortel IT did to deploy QoS for VoIP
Delve into the details of what Nortel did to engineer and deploy Quality of Service (QoS) across our corporate network to make VoIP and other latency sensitive applications work smoothly. This paper talks about why QoS and Differentiated Services Code Points (DSCPs) were chosen and deployed.



Transparent Internet at Nortel
Find out what Nortel IT did to simplify the connection points between the public Internet and our global corporate network. Learn ways that engineering routing table updates and backup links helped enable greater reliability.



Integrating Nortel Communications with Microsoft Office Communications Server (OCS)
Learn about the phased approach used when Nortel IT migrated targetted UC users from Microsoft Live Communications Server (LCS) to Office Communications Server (OCS).



The role of business continuity at Nortel
Learn about what Nortel IT does to ensure timely recovery and business continuity in the event of a major business disruption.