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November 13, 2003
Inbal Insurance Deploys IP Communications Solution from Nortel Networks, Leadcom
‘Softphones’ Transform Employee PCs Into Flexible, Mobile, Full-Featured Telephones
JERUSALEM – Inbal Insurance, a provider of insurance services to the Israeli Government, has deployed at its new headquarters a converged IP (Internet Protocol) communications network based on enterprise voice and data solutions from Nortel Networks* [NYSE/TSX: NT].
This new network provides a range of new IP Telephony features and services, positioning Inbal Insurance to drive reduced costs, greater productivity and improved customer service. The network was deployed in conjunction with Leadcom Integrated Solutions LTD, a Nortel Networks ‘channel partner.’ “The new Nortel Networks system has revolutionized our office environment,” said Yitzhak Klein, chief executive officer, Inbal Insurance. “The transparent roaming capabilities enabled by our new converged network are instrumental in enhancing the efficiency and performance of our roaming account managers, ensuring a higher quality of service and increasing client satisfaction.” Inbal Insurance needed a flexible, cost-effective system that would provide a comprehensive and transparent local area network (LAN), IP Telephony applications for its new office environment, and future expansion to remote offices. The IP-enabled network implemented by Nortel Networks and Leadcom is designed to provide continuous, uninterrupted communication between ‘on the road’ account managers and the head office using ‘softphones’ and unified messaging. “We take pride in making our ‘One Network. A World of Choice.’ enterprise technology vision a reality,” said Sorin Lupu, chief executive officer, Nortel Networks Israel. “The implementation of a tightly integrated communications solution enables distributed enterprises to significantly improve the productivity and management of their communications infrastructure. Inbal Insurance is now positioned to drive reduced operational costs and greater productivity through powerful user applications unique to an IP environment.” The Inbal Insurance network is based on Nortel Networks Succession* 1000, and on Nortel Networks CallPilot* Unified Messaging solution, which brings together voice mail, e-mail and faxes to create ‘one stop’ personal communications management. Inbal Insurance employees gain access to these services using Nortel Networks i2004 Internet Telephones. To provide increased flexibility and mobility, they also use Nortel Networks i2050 Software Phones, which transform personal computers or personal digital assistants into full-featured telephones. To upgrade to a converged environment that supports feature-rich IP telephony applications, Inbal Insurance also deployed an enterprise data network that includes Nortel Networks Passport* 8600 Routing Switch and Nortel Networks BayStack* 460 Power over Ethernet Switch. “Using both Passport 8600 and Succession Enterprise products provides a tightly-integrated, fully converged IP network that is scalable and easy to manage,” Lupu said. “The combination of products across data, voice and wireless communications supports Unified Messaging and Quality of Service traffic prioritization. These products also provide network resiliency by eliminating single points of failure and increasing network reliability and availability.” Nortel Networks is an industry leader and innovator focused on transforming how the world communicates and exchanges information. The Company is supplying its service provider and enterprise customers with communications technology and infrastructure to enable value-added IP data, voice and multimedia services spanning Wireless Networks, Wireline Networks, Enterprise Networks, and Optical Networks. As a global company, Nortel Networks does business in more than 150 countries. More information about Nortel Networks can be found on the Web at www.nortelnetworks.com Certain information included in this press release is forward-looking and is subject to important risks and uncertainties. The results or events predicted in these statements may differ materially from actual results or events. Factors which could cause results or events to differ from current expectations include, among other things: the completion of the comprehensive review and the release of financial results and issuance of restated financial statements for 2000, 2001 and 2002 and the first and second quarters of 2003; the severity and duration of the industry adjustment and the continued reductions in spending by our customers; the sufficiency of our restructuring activities, including the potential for higher actual costs to be incurred in connection with restructuring actions compared to the estimated costs of such actions; fluctuations in operating results and general industry, economic and market conditions and growth rates; negative impacts on our gross margins; the ability to recruit and retain qualified employees; fluctuations in cash flow, the level of outstanding debt and our current debt ratings; the ability to meet the financial covenant in our credit facilities; the use of cash collateral to support our normal course business activities; the dependence on our subsidiaries for funding; the impact of our defined benefit plans and our deferred tax assets on our results of operations, cash flows and compliance with our financial covenant; the ability to integrate the operations and technologies of acquired businesses in an effective manner; the impact of rapid technological and market change; the impact of price and product competition; barriers to international growth and global economic conditions, particularly in emerging markets and including interest rate and currency exchange rate fluctuations; the impact of rationalization in the telecommunications industry; the dependence on new product development and our ability to predict market demand for particular products; the uncertainties of the Internet; the impact of the credit risks of our customers and the impact of customer financing and commitments; stock market volatility generally and as a result of acceleration of the settlement date or early settlement of our purchase contracts; the impact of the New York Stock Exchange minimum listing requirements and the proposed consolidation of our common shares; the impact of supply and outsourcing contracts that contain delivery and installation provisions, which, if not met, could result in the payment of substantial penalties or liquidated damages; the ability to obtain timely, adequate and reasonably priced component parts from suppliers and internal manufacturing capacity; the future success of our strategic alliances; and the adverse resolution of litigation and intellectual property disputes. For additional information with respect to certain of these and other factors, see the most recent Form 10-Q and Form 10-K filed by Nortel Networks with the United States Securities and Exchange Commission. Unless otherwise required by applicable securities laws, Nortel Networks disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Use of the terms “partner” and “partnership” does not imply a legal partnership relationship between Nortel Networks and any other party. *Nortel Networks, the Nortel Networks logo, the Globemark, Business Without Boundaries, Succession, CallPilot, Passport and BayStack are trademarks of Nortel Networks. Contact for Press and Analysts:Giorgia Casnedi
Nortel Networks
+44 1628 43 3117
casnedi@nortel.com
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