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June 17, 2003
Development Bank of the Philippines Upgrades to Carrier-Grade Nortel Networks PBX
New Platform Supports Advanced Voice Technologies, Business-Critical Applications
MANILA, Philippines – Seeking to create a scalable, upgradeable platform for introduction of advanced voice technologies and new call center and e-commerce applications, the Development Bank of the Philippines (DBP), the country’s premier development financing institution, has upgraded its existing SL-1* PBX with a ‘top-of-the-line’ Meridian* 1* communications system from Nortel Networks* [NYSE/TSX: NT].
Trends and Technologies, a local Nortel Networks nPower Program 'channel partner,' implemented the upgrade for DBP. "After two decades of loyal and reliable service, we have upgraded our SL-1 PBX to the latest PBX technology while protecting our original investment," said Jun Salcedo, senior manager, systems and methods, Development Bank of the Philippines. "This PBX upgrade has significantly enhanced our customer service capabilities and internal communications resources by enabling integration of new technologies like IP (Internet Protocol) telephony and IVR (interactive voice response)," Salcedo said. "It has also enhanced our ability to develop new, business-critical applications." "For over 20 years, our Meridian systems have been designed to safeguard customer investments by providing quick, cost-effective and modular pathways to expand the system as the communications needs of their users grow," said Tony Pio de Roda, managing director, Philippines Nortel Networks. "DBP is now ready for the future with a voice communications platform that, as their business grows, can easily be IP-enabled to take advantage of the latest in converged voice/data network technology." DBP upgraded to Nortel Networks Meridian 1 Option 61C, a carrier-grade platform supporting both traditional voice and voice over IP communications for enterprises requiring 200 to 2,000 lines. With "five nines" reliability, Meridian 1 Option 61C delivers applications and features including support for traditional and IP telephones, IP and 802.11 wireless IP gateways, unified messaging, call center applications, PC-based system management, remote solutions, and multimedia communications. Nortel Networks ranked #1 in IP-enabled and converged PBX revenues and lines for the first and second quarters of 2002, according to Synergy Research Group. The Development Bank of the Philippines www.devbankphil.com.ph** is the country's most progressive development banking institution. For more than five decades, DBP has continued to assist strategic and critical sectors of Philippine society by playing a pivotal role in the quest for sustainable growth and development. DBP addresses specific funding needs of its clients, including project financing, trade financing and import/export services. Nortel Networks is an industry leader and innovator focused on transforming how the world communicates and exchanges information. The Company is supplying its service provider and enterprise customers with communications technology and infrastructure to enable value-added IP data, voice and multimedia services spanning Wireless Networks, Wireline Networks, Enterprise Networks, and Optical Networks. As a global Company, Nortel Networks does business in more than 150 countries. More information about Nortel Networks can be found on the Web at www.nortelnetworks.com. Certain information included in this press release is forward-looking and is subject to important risks and uncertainties. The results or events predicted in these statements may differ materially from actual results or events. Factors which could cause results or events to differ from current expectations include, among other things: the severity and duration of the industry adjustment; the sufficiency of our restructuring activities, including the potential for higher actual costs to be incurred in connection with restructuring actions compared to the estimated costs of such actions; fluctuations in operating results and general industry, economic and market conditions and growth rates; the ability to recruit and retain qualified employees; fluctuations in cash flow, the level of outstanding debt and debt ratings; the ability to meet financial covenants contained in our credit agreements; the ability to make acquisitions and/or integrate the operations and technologies of acquired businesses in an effective manner; the impact of rapid technological and market change; the impact of price and product competition; international growth and global economic conditions, particularly in emerging markets and including interest rate and currency exchange rate fluctuations; the impact of rationalization in the telecommunications industry; the dependence on new product development; the uncertainties of the Internet; the impact of the credit risks of our customers and the impact of customer financing and commitments; stock market volatility; the entrance into an increased number of supply and outsourcing contracts which contain delivery and installation provisions, which, if not met, could result in the payment of substantial penalties or liquidated damages; the ability to obtain timely, adequate and reasonably priced component parts from suppliers and internal manufacturing capacity; the future success of our strategic alliances; and the adverse resolution of litigation. For additional information with respect to certain of these and other factors, see the reports filed by Nortel Networks with the United States Securities and Exchange Commission. Unless otherwise required by applicable securities laws, Nortel Networks disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. *Nortel Networks, the Nortel Networks logo, the Globemark and Meridian are trademarks of Nortel Networks.**This is a 3rd party link as described in our Web linking practices. Contact for Press and Analysts:Isabel Lee
Nortel Networks
+65-6380 8828
bellee@nortel.com
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