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At Nortel we believe in connecting everyone. We are working with local and global partners to bring about universal access to communication technologies. We continue to learn from the insights we gain from working with people with disabilities. We use what we learn to design accessible products and services to meet the needs of people with disabilities and constantly discover new ways of improving access for everyone.

Nortel is making a difference. We are working on accessible designs for products and services which meet the needs of people with disabilities, now and in the future. Our current goal is, wherever practical, to provide accessible products and services which meet the immediate needs of everyone, including people with disabilities, either on a stand-alone basis, or with the help of assistive technology.

Our Call Center can handle initial inquiries about accessibility issues that relate to Section 255 and Section 508. Contact us 24 hours a day at 1-800-4NORTEL.

For TTY users please contact us at 1-888-822-8701.

Customers can email us with their inquiries about Section 255 and Section 508 at nortelr@nortel.com.

• Section 255 - Nortel is collaborating with our industry peers and consumers to ensure that our products and services meet Section 255's provisions for accessibility and usability.
  
  
• Section 508 - Nortel is working with our government customers and other affected clients to meet their needs to comply with the standards promoted in Section 508 of the Rehabilitation Act.
  
  
• Frequently asked questions