CASE STUDIES

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Amnesty International
The Irish branch of this international charity can now handle more calls with greater flexibility, thanks to a new communications solution built on Nortel’s market-leading Business Communications Manager.>>

Clydebank College
An extensive, dependable voice and data network from Nortel equips this further education college for 21st century teaching and learning across its new, purpose-built premises.>>

FEXCO
A multimedia IP contact centre helps this financial services company transform service to customers and staff in Ireland, whilst retaining existing technology investments.>>

London Borough of Waltham Forest
A new contact centre infrastructure helps London borough handle calls faster and increase customer satisfaction.>>

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