CASE STUDIES

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Santiago de Compostela City Council
Spanish city council deploys Nortel voice and data infrastructure to help employees work effectively and improve services for local people.>>

TNT
A sophisticated virtual contact centre at five sites throughout Italy, with full IVR technology, vastly improves customer service at this express distribution firm – without the need for additional staff.>>

Blue Cross Blue Shield of Kansas City
The largest, commercial healthcare insurance services provider in Kansas City chose Nortel as the trusted advisor to deliver a next-generation communications network and customer contact solution.>>

RHWL
A fully converged voice and data networking solution to support business-critical high volume data transfer at this architectural practice, as well as delivering efficient and cost-effective international communications via sophisticated IP telephony.>>

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